Program Manager

About STG

Symphony Technology Group (STG) is the private equity partner to market-leading companies in software, data, and analytics. The firm brings expertise, flexibility, and resources to build strategic value and unlock the potential of innovative companies. Partnering to develop customer-centric, market-winning portfolio companies, STG creates sustainable foundations for growth that bring value to all existing and future stakeholders. The firm is dedicated to transforming and building outstanding technology companies in partnership with world-class management teams. STGs expansive portfolio has consisted of more than thirty-five global companies. For more information, please visit

The Position

Reporting into the Vice President at STG Labs, the Program Manager in the STG Labs Program office will be a key STG Labs interface for all Programs, Functional Metrics & Enterprise Dashboards, Operations Reviews, and communications with STG, and STG's Portfolio Companies (hereinafter referred to as "PortCos").

The person should be able to work with cross-functional teams across the globe, collaborate and communicate extensively with stakeholders at multiple levels (Engineering Leads to CXOs to STG Partners), and manage programs for STG Labs.

Key Responsibilities

• Program Leadership: Monitors the execution of strategic initiatives (STG Labs strategy for growth) and ensures they are tracked and delivered on time. Runs specific strategic initiatives (Vendor relationships for surge capacity, PortCos doing more at STG Labs, Building STG Labs value proposition, STG Labs brand presence)
• Portfolio Management: Manage the portfolio of programs and projects, balancing priorities and resources to align with organizational strategy. Multiple programs are being run at any point at STG Labs- such as Collaterals and Learning documents for repeatability, Hiring process re-engineering.
• Quarterly Ops reviews and STG Labs dashboard: Execute the STG Labs Ops review with STG, and publish the STG Labs dashboard to STG.
• IC (Investment Committee) vs actual Plan ownership- establishes a relationship with the STG deal team and manages the IC/Actual plan execution for offshoring.
• Cost Controls and Pyramid management at PortCos Centre of Excellence (COEs): Work closely with the STG Labs CFO office to review cost controls and pyramid management across all STG Labs-based PortCos.
• COE Ops reviews and COE level data: Supports the STG Labs leadership team by participating in COE Ops reviews and monitoring COE metrics (Engineering, & Delivery, People, Cost, ESAT etc.) for improvements on multiple dimensions.
• Team Development: Foster a culture of accountability, continuous improvement, and collaboration.
• Stakeholder Management: Act as a key liaison between STG Labs, STG, and PortCos stakeholders. Communicates program status, risks, and issues to leadership.
• Communication with STG and PortCos: makes a very significant impact on the quality and frequency of communication to STG and PortCos
• Governance, Process, and Playbooks: Develop and enforce PMO standards, methodologies, tools, and best practices. Develop and own STG Labs playbooks, checklists, registers, and collaterals focused on promoting STG Labs' value proposition and branding.

Qualifications:

• Bachelor's degree in computer science, Information Technology, Business, or related field (Master's or MBA preferred)
• Between 12-15 years of program/project management experience within an IT or Technology org or a GCC.
• Sound understanding of GCC setup, Knowledge Transition, Processes, Risk mitigation, Cost Controls, etc.
• Excellent hands-on experience in MS Excel, MS PowerPoint, MS Word, Jira, and any other ALM tools, MS Project, and AI tools
• Strong leadership, communication, interpersonal skills, and the ability to work across cultures.
• Sound knowledge of Software Engineering Processes, Practices, and Metrics is nice to have.
• PMP, PgMP, or SAFe certification (Nice to have)

Job Location

• The job location is Bangalore and requires the candidate to be in the STG Labs office located in Prestige Shantiniketan, Whitefield, on most days.