Optometrist - Bagalkot
1 day ago
About Lenskart
Lenskart is Indias fastest-growing eyewear brand, revolutionizing the way people experience vision care. With a mission to give India a vision, we combine cutting-edge technology, stylish eyewear, and personalized service across our retail stores and digital platforms.
Role Overview
As a Lenskart Optometrist, you'll go beyond traditional eye check-ups. You'll be a trusted advisor, combining clinical expertise with customer-centric service and product recommendations. This role blends healthcare precision with retail excellence to deliver an exceptional in-store experience.
Key Responsibilities
Customer Experience & Engagement
- Greet and guide walk-in customers to the clinic for complimentary eye check-ups
- Drive Net Promoter Score (NPS) through empathetic service and clear communication
- Resolve customer concerns with professionalism and care
Eye Check-Up & Dispensing
- Follow Lenskart's 12-step optometry process for accurate diagnosis
- Share prescriptions clearly and educate customers on lens options (single vision, progressive, etc.)
- Conduct quality checks before product handover
Product Recommendation & Sales
- Recommend frames and lenses based on customer preferences and lifestyle
- Understand unstated needs and pitch optimal solutions at the right moment
- Achieve sales targets, eye-test conversions, and minimize returns
Store Operations & SOP Adherence
- Maintain store hygiene and equipment standards
- Execute stocktakes and ensure POS transactions are processed smoothly
- Coordinate product pick-ups and manage post-sale follow-ups
Desired Attributes
- Strong interpersonal and listening skills
- Ability to build trust and rapport with diverse customers
- Adaptability in a fast-paced retail environment
- Proactive ownership and result-oriented mindset
- Freshers welcome; training provided
Why Join Lenskart?
- Be part of a purpose-driven brand transforming vision care
- Work in a dynamic, tech-enabled retail environment
- Grow your career with structured training and advancement opportunities
Interested candidates can mail their CV
