IT Operations Lead – Data Center, Networking

1 day ago

Mumbai, Maharashtra, India Pcloudy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

Pcloudy is an AI-Powered Digital Experience Testing Platform designed to help Digital-First Enterprises deliver flawless experiences across multiple touchpoints like web, mobile, desktop, and APIs. We provide Engineering & QA teams with deep insights into app functionality and front-end performance across real devices, backed by 24/7 continuous monitoring to catch issues early and ship exceptional omnichannel digital experiences. Integrated with popular testing frameworks and tools within the DevOps toolchain, Pcloudy serves over 300,000 registered users worldwide, including more than 30 Fortune 500 companies. Recognized in various Gartner reports, Pcloudy consistently receives high ratings on Gartner's Peer Insights and G2 Crowd.

Role Description

This is a full-time on-site role for an IT Operations Lead – Data Center, Networking & Systems located in Mumbai. The IT Operations Lead will be responsible for managing and maintaining the data center, overseeing networking and system operations, ensuring the reliability and availability of IT infrastructure, and implementing best practices for data security and performance optimization. Day-to-day tasks include monitoring system performance, troubleshooting issues, coordinating with vendors and teams, and leading projects to upgrade and maintain the IT infrastructure.

Qualifications

  • Strong Analytical Skills for troubleshooting and optimizing IT operations
  • Excellent Communication skills to coordinate with internal teams and external vendors
  • Operations Management and Project Management skills
  • Sales experience is a plus
  • Proficiency in data center management, networking, and system administration
  • Knowledge of best practices for IT security and infrastructure performance
  • Ability to work on-site in Mumbai
  • Bachelor's degree in Information Technology, Computer Science, or related field

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