Tamil Speaker
2 weeks ago
Company Description
BikeFixUp is India's most trusted tech-driven two-wheeler servicing platform, offering on-demand bike and scooter servicing through a mobile app, website, and AI chatbot. We provide doorstep pickup and drop, verified garages, trained mechanics, transparent pricing, live updates, and warranty-backed repairs. Based in Faridabad, we have completed over 50,000 successful repairs across 30+ cities, emphasizing convenience, transparency, and technology to revolutionize two-wheeler servicing in India.
Role Description
This is a full-time, on-site role for a Tamil Speaker located in Faridabad. The role involves providing excellent customer service by communicating with Tamil-speaking clients, assisting with bookings, queries, and service updates. The role demands coordination with mechanics and service partners to ensure timely and efficient services. The candidate will use our CRM systems to log information and track service progress.
Qualifications
- Proficiency in Tamil, along with good communication skills in English
- Experience in customer service and handling client queries
- Basic understanding of two-wheeler servicing processes is an advantage
- Familiarity with CRM systems and digital tools
- Problem-solving skills and the ability to work in a fast-paced environment
- Ability to coordinate effectively with team members and service partners
- High school diploma; relevant certifications or degrees are a plus
