MobileDeviceMgt/Intune/Hypercare/O365Specialist

Requirement 1: Mobile Device Management (MDM) Specialist (Microsoft Intune & Android Enterprise)

Position: MDM Specialist Intune & Android Enterprise

Experience: 5+ Years

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Location: Remote (PAN India only)

Start Date: September, First Week 2025

Independent Contractor Role(3months)

Shifts (IST):

• Second Shift / Afternoon: 14:00 23:00
• Night Shift: 21:00 06:00

(Rates are inclusive of all charges, taxes, and shift allowances)

Role Overview

We are seeking experienced Mobile Device Management (MDM) Specialists with strong expertise in Microsoft Intune and Android Enterprise. The role involves establishing and supporting a secure MDM/MAM environment, implementing policies, and providing Tier 2/3 Intune Hypercare support in a global enterprise setup.

Key Responsibilities

• Deploy, configure, and manage Microsoft Intune (Android only) for corporate mobility.
• Establish Android Enterprise Account for app store integration and user management.
• Build secure device enrollment processes (bulk & self-service).
• Define and enforce security policies: encryption, authentication, permitted apps, password standards, secure connectivity, and remote wipe.
• Integrate MDM with Microsoft Entra ID (Azure AD) applications and access controls.
• Architect and configure Android VPN solutions for secure internal app access.
• Provide Tier 2/3 Hypercare support for MDM/Intune enrollment, management, and escalated issues.
• Deliver training, documentation, and troubleshooting guides for IT staff and end users.
• Support transition of Intune Endpoint platform to new provider or internal teams.

Required Skills & Experience

• 5+ years of hands-on experience in MDM/MAM administration.
• Strong expertise in Microsoft Intune with Android Enterprise.
• Experience in device lifecycle management, compliance monitoring, and policy enforcement.
• Familiarity with Microsoft Entra ID (Azure AD) and conditional access.
• Knowledge of VPN setup, mobile security best practices, and enterprise mobility.
• Proven ability to handle Tier 2/3 escalations for Intune and endpoint support.

Preferred Skills

• Microsoft Certifications (MD-102, SC-900, or EMS-related).
• Exposure to Zero Trust architecture & mobile threat defense solutions.
• Prior experience with Hypercare support and Intune platform transition.

Engagement Terms: Remote Work PAN India only

Shift Flexibility: Afternoon or Night IST shift

Rates: Inclusive of all charges, taxes, and shift allowances

Requirement 2: O365 / Windows 365 Cloud PC Specialist

Position: Windows 365 Cloud PC / O365 Specialist

Experience: 5+ Years

Location: Remote (PAN India only)

Independent Contractor Role(3months)

Start Date: September, First Week 2025

Shifts (IST):

• Second Shift / Afternoon: 14:00 23:00
• Night Shift: 21:00 06:00

(Rates are inclusive of all charges, taxes, and shift allowances)

Role Overview

We are seeking a skilled O365 / Windows 365 Cloud PC Specialist with 5+ years of experience in enterprise endpoint and cloud desktop management. The role involves implementation, configuration, and ongoing support of Windows 365 Cloud PCs integrated with Microsoft Intune, ensuring secure, scalable, and compliant endpoint services.

Key Responsibilities

• Implementation & Deployment
• Architect and implement a Windows 365 Cloud PC environment tailored to organizational needs.
• Stand up and configure a new Intune tenant, integrated with Windows 365 for unified management.
• Define and configure provisioning policies for Cloud PCs, including SKUs, sizing, and user role assignments.
• Deploy and configure networking, security, and identity integrations (Azure AD, conditional access, endpoint protection).
• Policy & Compliance Management
• Develop and assign Intune device compliance policies, configuration profiles, and application deployments.
• Assign and provision Cloud PCs for users and groups, ensuring lifecycle management via Intune.
• Implement continuous monitoring for Cloud PC health, performance, and compliance.
• Ongoing Support & Operations
• Provide Tier 2/3 support for escalated issues in the Windows 365 environment (enrollment, management, imaging).
• Support Hypercare operations post-deployment, including incident resolution and escalations.
• Transition ownership and management of Intune Endpoint/Cloud PC platform to new providers, internal recipients, or designated staff.
• Generate operational and compliance reports, proactively identifying and addressing issues.
• Coordinate policy refreshes, updates, and application deployment cycles for Windows 365 Cloud PCs.

Required Skills & Experience

• 5+ years of hands-on experience with O365 / Windows 365 Cloud PC administration.
• Strong expertise in Windows 365 Cloud PC environment setup and Intune tenant integration.
• Experience with Azure AD, conditional access, endpoint protection, and compliance enforcement.
• Proven track record in Cloud PC provisioning, lifecycle management, and application deployment.
• Ability to troubleshoot and resolve Tier 2/3 escalations in Cloud PC / Intune environments.
• Strong documentation, reporting, and knowledge transition skills.

Preferred Skills

• Microsoft certifications (MD-102, MS-700, or related O365/Endpoint certifications).
• Experience with large-scale Windows 365 rollouts and Hypercare support.
• Familiarity with Zero Trust and modern endpoint security frameworks.

Engagement Type: Full-time / Contract

Location: Remote PAN India only

Shift Options: Afternoon (14:0023:00 IST) / Night (21:0006:00 IST)

Rates: Inclusive of all charges, taxes, and shift allowances

Requirement 3:Job Description Microsoft Intune Specialist

Position: Intune Specialist / Intune Engineer

Experience: 5+ Years

Independent Contractor Role(4months)

Location: Remote (PAN India only)

Start Date: September, First Week 2025

Shifts (IST):

• Second Shift / Afternoon: 14:00 23:00
• Night Shift: 21:00 06:00

(Rates are inclusive of all charges, taxes, and shift allowances)

Role Overview

We are looking for an experienced Microsoft Intune Specialist to join our team and support enterprise endpoint management initiatives. The role requires expertise in Intune tenant setup, policy configuration, Windows Autopilot, device imaging, and application packaging. The specialist will be responsible for configuring, managing, and providing Tier 2/3 support for Intune environments in a global enterprise setup.

Key Responsibilities

• Intune Tenant & Policy Management
• Configure and set up the Intune Tenant.
• Define and implement Intune compliance and configuration policies.
• Configure Intune for endpoint device management across Windows, iOS, Android, and macOS.
• Device Imaging & Deployment
• Create device images with required base software.
• Manage imaging process for technicians and end users via Windows Autopilot.
• Perform Autopilot configuration and upload device hardware IDs.
• Software & Application Management
• Create software deployment groups via Intune.
• Register and manage devices within Intune.
• Handle application packaging and deployment.
• Support & Operations
• Provide Tier 2/3 support for escalated Intune and endpoint issues.
• Guide technicians and end users through device registration and imaging processes.
• Maintain documentation, SOPs, and troubleshooting guides.

Required Skills & Experience

• 5+ years of hands-on experience with Microsoft Intune.
• Strong knowledge of Intune tenant setup, Autopilot, device enrollment, and policy configuration.
• Experience with device imaging, compliance enforcement, and endpoint lifecycle management.
• Expertise in application packaging, deployment groups, and software distribution.
• Familiarity with Azure AD / Microsoft Entra ID integration.
• Strong troubleshooting skills for Intune and endpoint-related escalations.

Preferred Skills

• Microsoft certifications: MD-102 (Endpoint Administrator), SC-900, or equivalent.
• Experience with Zero Touch deployment models and Zero Trust architecture.
• Prior background in global enterprise Intune/endpoint support.

Engagement Type: Full-time / Contract

Location: Remote PAN India only

Shift Options: Afternoon (14:0023:00 IST) / Night (21:0006:00 IST)

Rates: Inclusive of all charges, taxes, and shift allowances

Requirement 4: Microsoft Intune Hypercare Support Specialist

Position: Intune Hypercare Support Specialist

Experience: 5+ Years

Location: Remote (PAN India only)

Independent Contractor role (9 months)

Start Date: September, First Week 2025

Shifts (IST):

• Second Shift / Afternoon: 14:00 23:00
• Night Shift: 21:00 06:00

(Rates are inclusive of all charges, taxes, and shift allowances)

Role Overview

We are seeking an experienced Microsoft Intune Hypercare Support Specialist to provide Tier 2/3 escalated support during the Hypercare phase of enterprise endpoint management deployments. The role focuses on troubleshooting, device lifecycle stabilization, application packaging, and Intune tenant configuration to ensure seamless post-deployment operations.

Key Responsibilities

Hypercare & Escalation Support

• Provide Tier 2/3 Hypercare support for escalated Intune issues (enrollment, compliance, application deployment, imaging).
• Troubleshoot device provisioning and management issues for technicians and end users.
• Support smooth onboarding of devices through Windows Autopilot.
• Manage incident escalations from frontline IT and ensure resolution within SLA.

Configuration & Device Lifecycle

• Perform Intune tenant configuration and setup.
• Configure and manage Intune compliance, security, and configuration policies.
• Support endpoint device management via Intune.
• Create device images with required base software.
• Configure Windows Autopilot and upload hardware IDs for new devices.

Application & Software Deployment

• Create and maintain software deployment groups in Intune.
• Register, enroll, and track devices across environments.
• Package and deploy enterprise applications through Intune.

Documentation & Knowledge Transition

• Maintain Hypercare documentation, troubleshooting SOPs, and knowledge base.
• Support transition of ownership to long-term support or managed services teams.

Required Skills & Experience

• 5+ years of hands-on Intune administration and endpoint management.
• Strong expertise in Autopilot, compliance policies, configuration profiles, and application packaging.
• Proven experience in Tier 2/3 escalations and troubleshooting enterprise-level Intune environments.
• Knowledge of Azure AD (Entra ID), device identity, and endpoint security integrations.
• Ability to work in Hypercare/transition environments and stabilize deployments.

Preferred Skills

• Microsoft certifications such as MD-102 (Endpoint Administrator), SC-900, or EMS/Intune-focused certifications.
• Prior experience in enterprise-wide Intune deployments and Hypercare support.
• Strong documentation and communication skills for handover and knowledge transition.

Engagement Type: Full-time / Contract

Location: Remote PAN India only

Shift Options: Afternoon (14:0023:00 IST) / Night (21:0006:00 IST)

Rates: Inclusive of all charges, taxes, and shift allowances