Reservations Sales Agent

4 days ago

Ahmedabad, Gujarat, India Roadies Rostel ARC Resort Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We're looking for a motivated and well-spoken individual to handle reservations and sales
 at our resort. The role involves managing guest inquiries, converting leads into confirmed bookings, and maintaining great guest relationships from the first message to check-in.

Salary
per month with incentives on sales

Key Responsibilities

  • Handle all booking inquiries via 
    calls, WhatsApp, email, and OTA platforms
     , Agoda, etc.)
  • Maintain accurate records of reservations and payment details
  • Coordinate with the 
    Front Office
     and 
    Operations
     teams for smooth guest check-ins
  • Follow up on leads to 
    convert inquiries into sales
  • Share daily booking and inquiry reports with management
  • Assist with corporate, group, and event bookings
     when required

Requirements

  • Excellent communication skills (English, Hindi, Gujarati preferred)
  • Good phone and WhatsApp etiquette
  • Basic computer knowledge (Excel, email, OTA dashboards)
  • Prior experience in 
    hospitality or customer service
     is a plus
  • Positive attitude and ability to handle multiple tasks

Working Hours

  • Full-time, on-site at the resort/office
  • Rotational weekly offs

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