IT Asset Management

2 days ago


Navi Mumbai, Maharashtra, India Jio Platforms Limited (JPL) Full time

IT Asset Management – L1 / L2

We are hiring for
IT Asset Management roles (L1 & L2)
in End User Services. The roles involve managing IT asset operations from allocation to lifecycle tracking, ensuring accuracy, compliance, and timely delivery of assets.

Key Responsibilities (L1 & L2):


• Handle IT asset allocation, collection, staging, IMAC requests, and stock movement.


• Support OS installation, imaging, and device readiness for rollout.


• Maintain accurate asset records, inventory reconciliation, and compliance documentation.


• Execute Physical Asset Verification (PAV), warehouse stock accuracy, and audit support.


• Coordinate with users, HR, logistics, and vendors for asset provisioning and pickups.


• Deliver daily MIS updates, error-free documentation, and process improvement suggestions.


• Provide escalated support (L2) for advanced staging, benchmarking, and training/guide L1 where required.

Skills & Experience:


• L1: 1–3 years in IT Asset Management / Desktop Support / IT Operations.


• L2: 2–5 years with strong OS deployment (Windows/Mac), imaging, and inventory handling.


• Good hardware knowledge (laptops/desktops/Mac), Excel, reporting, and coordination skills.

Education:

Any Graduate: (B.E/B.Tech/B.Sc IT or related)


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