Software Quality Assurance Specialist

Req ID: 333430

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Quality Assurance Specialist to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

QA-CRM Tester

Minimum 6+ years of experience

Key Responsibilities:

Test Planning and Execution: Developing test strategies, plans, and test cases, as well as executing manual and automated tests.

Defect Management: Identifying, documenting, and reporting defects in a bug-tracking system.

Collaboration: Working closely with developers, business analysts, and other stakeholders to resolve issues and ensure the quality of the CRM system.

Documentation: Creating and maintaining test documentation, including test plans, test cases, and test results.

Performance Testing: Assessing the performance and scalability of the CRM system.

Automation: Utilizing automation tools and frameworks to improve testing efficiency.

Requirement Analysis: Understanding business requirements and translating them into test scenarios.

Staying Updated: Keeping up-to-date with the latest trends and best practices in CRM testing.

Skills and Qualifications:

CRM Expertise: Experience with CRM systems, particularly Microsoft Dynamics 365.

Testing Skills: Strong testing skills, including test case development, test execution, and defect identification.

Analytical and Problem-Solving Skills: Ability to analyze test results, identify root causes of issues, and propose solutions.

Communication Skills: Excellent written and verbal communication skills for reporting defects and collaborating with team members.

Automation Skills: Experience with automation tools and frameworks is often preferred.

Knowledge of SDLC: Understanding of the Software Development Life Cycle (SDLC) and testing methodologies.

Bachelor's Degree: A bachelor's degree in computer science, information systems, or a related field is often required.Work timing - 2.30pm to 12.30am

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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