female tele cousellor

2 weeks ago

Edapally Kochi Kerala, India ENSIGN SAFETY ACADEMY Full time ₹ 15,000 - ₹ 4,00,000 per year

Job Description:

We are looking for a motivated and dynamic Tele Counselor to join our team. The ideal candidate will be responsible for counseling prospective students/clients over the phone, providing accurate course/program details, and ensuring successful conversions. This is a target-based role, suitable for candidates who are confident, result-oriented, and have excellent communication skills.

Key Responsibilities:

  • Make outbound calls and attend inbound queries from prospective students/clients.
  • Counsel and guide candidates regarding courses, admissions, and services offered.
  • Maintain records of calls, enquiries, and follow-ups using MS Excel and Word.
  • Achieve monthly/weekly conversion and admission targets.
  • Provide excellent customer service and build long-term client relationships.
  • Report daily activities and results to the management team.

Requirements:

  • Bachelor's Degree (in any discipline).
  • Proficiency in English (spoken and written).
  • Strong communication and interpersonal skills.
  • Basic computer knowledge with proficiency in MS Word and MS Excel.
  • Ability to handle pressure and work towards achieving set targets.
  • Positive attitude, self-motivated, and result-driven.

Job Type: Full-time

Pay: ₹15, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement

Work Location: In person

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