F&B Associate

1 week ago

Mormugao, Goa, India Club Mahindra Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Description

  • Greet customers warmly and escort them to their tables.
  • Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
  • Take accurate food and beverage orders and relay them to the kitchen staff.
  • Serve food and drinks in a timely and professional manner.
  • Check in with guests to ensure satisfaction and address any concerns.
  • Clear tables and reset them for the next guests.
  • Handle customer complaints or concerns with professionalism and escalate when necessary.
  • Maintain cleanliness and hygiene standards in the dining area.
  • Process payments and issue receipts.
  • Follow all safety and sanitation policies.

Preferred candidate profile

  • High school diploma or equivalent.
  • Previous experience as a waitress or in customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Physical stamina to stand and walk for long periods.
  • Basic math skills for handling payments.

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