F&B Associate

Job Description

• Greet customers warmly and escort them to their tables.
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
• Take accurate food and beverage orders and relay them to the kitchen staff.
• Serve food and drinks in a timely and professional manner.
• Check in with guests to ensure satisfaction and address any concerns.
• Clear tables and reset them for the next guests.
• Handle customer complaints or concerns with professionalism and escalate when necessary.
• Maintain cleanliness and hygiene standards in the dining area.
• Process payments and issue receipts.
• Follow all safety and sanitation policies.

Preferred candidate profile

• High school diploma or equivalent.
• Previous experience as a waitress or in customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Physical stamina to stand and walk for long periods.
• Basic math skills for handling payments.