Call Auditor

**Job Summary**: We are looking for a **Call Quality Analyst** to evaluate sales calls, ensuring adherence to company standards and customer service guidelines. The role focuses on improving call quality, sales techniques, and customer satisfaction by providing feedback and performance insights to sales teams. **Key Responsibilities**: - Monitor and assess...

Language Required **:Hindi, English,** **Gujrati** Conducting calls & transaction based audits to gause the process adherence/compliance and customer experience Conducting analytics based on the overall interaction data dump and audit sample Preparig audit summary along with the findings summary with respect to different aspect of customer experience &...

**Job Summary** **ONLY FOR MALE CANDIDATE CAN APLLY FOR THIS JOB AND PLEASE CALL MONDAY TO FRIDAY BETWEEN 11:00 AM TO 4:OO PM.** **Responsibilities and Duties** Process audit and Reporting to head office **Key Skills** Internal Audits **Required Experience and Qualifications** 01 to 05 Years **Benefits** Salary + PF ,ESIC ,Gratuity ,Bonus etc **Salary**:...

Quality Assurance Role OverviewA Quality Specialist is required for our HVAC process. The ideal candidate will audit technician calls, validate membership sales, and provide voice training using Rilla. Strong analytical skills and process compliance are essential.Validating appointment accuracyPerforming call audits of back-office agentsConducting voice and...

Process Quality SpecialistAudit calls using Rilla Voice Intelligence Platform for quality assurance and improvement.Validate membership sales compliance by verifying accuracy and completeness of data.Conduct voice and speech training for new team members to enhance their skills and knowledge.Monitor progress, provide feedback, and maintain audit dashboards...

**Job Opening: Accountant (E-Commerce Specialist)** **Location**: Bais Godown, Jaipur **Experience Required**: 2-4 years **About Us**: We are a growing organization with a strong presence in the e-commerce sector, looking for a detail-oriented and proactive **Accountant** to manage our financial operations and ensure smooth accounting for online sales...

**Job Overview**: As an **International Call Auditor**, you will be responsible for monitoring and evaluating international customer service calls to ensure quality, compliance, and performance standards are consistently met. You will provide detailed feedback on call handling, customer interactions, and operational processes while helping identify...