Senior Manager, Technical Support Unit

About EAII Advisors
EAII Advisors, Evidence Action's technical partner in India, supports state governments in delivering evidence-based public health programs, including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states, EAII Advisors provides technical assistance to ministries of health, education, water, and women and child development, reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families.

For more information, read about our work here: About Evidence Action and EAII

About Evidence Action
At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we're making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now, we've saved the lives of over 15,000 children.
• Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

The Role
The Senior Manager, TSU (Team Lead) will provide overall leadership to the Technical Support Unit (TSU) in Odisha, working in collaboration with the Department of Panchayati Raj & Drinking Water (PR&DW), Odisha Rural Water Supply & Sanitation (RWSS), and EAII partners in the state.

You will be responsible for driving the state's safe water agenda, providing strategic guidance, managing relations with senior government stakeholders and National Office team members, and driving TSU program goals. The role requires managing the TSU team while serving as the primary liaison between EAII Advisors, Odisha PR&DW, RWSS, and other key state government stakeholders.

Responsibilities

• Provide overall leadership and management of the TSU, ensuring alignment with Evidence Action's safe water program goals and Odisha RWSS priorities
• Act as the primary liaison between EAII Advisors, Odisha PR&DW and RWSS, and other key state government stakeholders, private players, and non-government entities, ensuring smooth collaboration between all stakeholders
• Lead technical support to Odisha RWSS on installation and O&M of in-line chlorination systems, ensuring proper calibration, functionality, and compliance with National and State level JJM guidelines
• Lead development of state-specific frameworks, advisories, SOPs, pro-forma tenders, procurement models, and program recommendations on safe water for pilot and scale-up of In-Line Chlorination (ILC) in the state
• Supervise preparation of technical briefs, monthly and quarterly progress reports, and presentations for state leadership
• Represent the program in high-level meetings with PR&DW, RWSS, state government, and EAII external partners
• Lead training and capacity-building workshops for state and district-level engineers and technical staff on the design, installation, and O&M of in-line chlorination devices
• Oversee the monitoring, learning and evaluation (MLE) systems and provide regular data analysis and reports to Odisha RWSS
• Coordinate with Evidence Action's National Office and technical teams to provide technical support to Odisha RWSS
• Manage and supervise the TSU staff, ensuring effective delivery of technical and operational support
• Manage and lead community engagement initiatives and sessions with Gram Panchayats and allied community stakeholders (pump operators, ASHA workers, Anganwadi workers) to strengthen awareness, ownership, and adoption of safe water/chlorination practices

Requirements
Essential

• 8-10 years of professional experience, including at least 5 years in managerial roles in government advisory/engagement
• At least 5 years in large-scale program management/project management
• Proven experience working with Odisha state government departments
• Proven experience in leading a team and stakeholder management
• Expert verbal proficiency in Oriya (spoken)
• Strong leadership skills with experience in managing teams and fostering a collaborative work environment
• Strong capability in managing multiple stakeholders, both internal and external, while staying true to objectives
• Excellent communication skills with the ability to engage and influence government officials and other stakeholders effectively
• Strategic thinking with ability to develop and implement plans aligned with organizational and state government goals
• Strong project management skills using project management tools
• Strong analytical skills with the ability to interpret data and make evidence-based recommendations
• Ability to navigate complex challenges and provide practical solutions in a dynamic environment
• Comfortable with ambiguity and working with various stakeholders with a knack for rapid program growth
• Willingness to travel within Odisha up to 30% of the time

Desirable

• MBA/Master's degree in Public Policy, Management, Public Health, Water Resources, or a related field
• Bachelor's degree in Engineering (Civil, Mechanical, Environmental, or related field)
• Experience working with Odisha RWSS
• Expert written and verbal proficiency in English and Hindi

Disclaimer:
The job description provided above is a general outline of the typical responsibilities and requirements for the role. It may be modified or expanded based on the specific needs and structure of the organization.

Benefits
EAII provides a comprehensive benefits package for employees worldwide. Benefits include:

• Comprehensive health insurance with IPD and OPD provisions
• Life and Accidental insurance
• PF, ESIC and Gratuity as per statutory requirements
• Generous leave
• Avenues for engagement and recognition

All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an Equal Opportunity Employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.