WD Support Analyst Fresher to 3 Yrs position in Bangalore,Karnataka

7 days ago

Bengaluru, Karnataka, India RANGAM INFOTECH PVT. LTD. Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Job Description

About Division:

HR Solutions (India) is an integral part of the Firms Human Resources division providing fundamental operational support across all areas of HR on a global basis.

The main objective for this function is to play a lead role in driving thoughtful process and automation solutions that drive efficiency, reduce the cost of operations, and mitigate operational risk across the Talent domain globally. The scope of these solutions includes continuous improvement and/or troubleshooting for processes already in place as well as designing new processes. This function is also responsible for business-as-usual activities and to support Firms Performance and Learning Management system and downstream applications.

Responsibilities
  • Managing escalations/inquiries in a timely manner
  • Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality
  • Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data
  • Partnering with shared services vendors to execute on mass uploads and system configurations.
  • Troubleshooting issues related to HR systems
  • Identification of process issues: Ability to identify process issues through day-to-day transactional work and/or audits and engage appropriate stakeholders to determine resolution.
  • Working with team lead to prioritize assigned work
  • Able to work in rotational shifts including US hours
Qualifications
  • Candidate must have a Bachelor's degree with specialization in Human Resources (desirable)
  • Microsoft Excel proficiency is required
  • Communication: Ability to build trusting relationships and interact/negotiate with stakeholders
  • Able to balance multiple priorities in a fast-changing environment.
  • A team player who enjoys high volume, fast paced and dynamic environment
  • Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus.
  • Strong verbal, written communication, and organizational skills.
  • Microsoft Office skills in Power Point, Projects, etc.
  • Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment
  • Comfortable with learning new systems and technologies
  • Ability to work independently to figure things out and be comfortable to propose solutions
  • Attention to detail and organizational skills a must
Contract Duration

1 year

Location

Bengaluru

Shift Time

NY shift (Night Shift)

Years of Experience Required

0-2 years
Freshers from reputed college

Must to Have Skills
  1. Excellent Communication skills (as they need to daily interact with stakeholders)
  2. Excel (formulas, v-lookup, h-lookup)
  3. Power Point
Good to Have Skills
  1. Workday
  2. Taleo
WFO/Hybrid

Currently 3 days WFO but should be comfortable for all 5 days

Laptop

Yes (for WFH)

Acceptable Notice Period

30-60 days

Mode of Interview

3 rounds of interview (Zoom)

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