IT process Trainer

3 days ago

Bengaluru Chennai Mumbai, India Edubridge Learning Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: IT Technical Trainer

Location: [Insert Location]

Department: IT / Learning & Development

Reports To: IT Manager / HR Learning & Development

Job Summary:

The IT Technical Trainer will be responsible for conducting training sessions and workshops to enhance employees' technical skills and ensure smooth IT operations. The trainer will deliver hands-on sessions covering basic IT functions, system setups, troubleshooting, and security best practices.

Key Responsibilities:

  • Conduct regular training sessions on basic IT operations, including VPN setup, Wi-Fi connectivity, and general troubleshooting.
  • Design and deliver easy-to-understand training materials, manuals, and guides.
  • Provide one-on-one or group training for new joiners and existing employees.
  • Offer technical support and guidance to employees facing system or connectivity issues.
  • Coordinate with the IT team to identify skill gaps and recommend relevant training programs.
  • Maintain documentation of training schedules, attendance, and feedback.
  • Stay updated with emerging IT tools and technologies to enhance training effectiveness.

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