
Junior Software Developer
7 days ago
We are seeking a motivated and detail-oriented Junior Developer to join our team. This role is ideal for individuals who are passionate about technology, eager to learn, and committed to delivering excellent support and solutions to business users. The candidate will work closely with cross-functional teams and application vendors to ensure smooth operation and support of business applications, particularly in a telecommunications service delivery environment.
Key Responsibilities:
- Communicate clearly and concisely with users to identify, document, and resolve technical issues.
- Troubleshoot and reproduce user-reported problems, diagnose root causes, and implement effective solutions.
- Provide high-quality customer service with a user-centric mindset.
- Collaborate with business users and application vendors to track and resolve application issues in a timely manner.
- Assist in application administration tasks including configuration, monitoring, and maintenance.
- Understand and support business operations in a telecommunications service delivery and support environment.
- Prioritize tasks effectively and deliver accurate, high-quality work.
- Build strong relationships across cross-functional teams to support business and technical needs.
Required Skills & Qualifications:
- Strong verbal and written communication skills.
- Analytical thinking and problem-solving abilities.
- Customer service orientation with a proactive approach.
- Basic understanding of application administration and support.
- Ability to work collaboratively in a team environment.
- Organizational skills with attention to detail and precision.
- Familiarity with business processes in telecom (preferred but not mandatory).
Education & Experience:
- Bachelors degree in Computer Science, Information Technology, or a related field.
- 0–1 years of experience in a technical support or junior development role (freshers welcome)
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