Opening For Office 365 and Windows server Administration
5 days ago
Role & responsibilities
- In-depth knowledge of Windows server Administration MS windows 2016/2019/2022
- Expert in Virtualization - VMware / Hyper-V / ProxMox
- Expert in Active Directory, ADFS, Azure AD management, DNS, DHCP services
- Expert in MS Exchange 2016/2019 and MS Office 365
- Expert in MS Cluster
- Expert in Cloud technologies – Azure / AWS
- Working knowledge of SCCM, Manage Engine Endpoint Central, MDM (Intune, JAMF) solutions.
- ITIL Certified – preferred.
- Working experience on ServiceNow / ticketing tools
- Working experience on Monitoring Tool and Logs Analysis
- Drive compliance to SLAs, KPIs, operational processes
- Good Communication & presentation skills
- Identify, own, track and execute service improvement action items including automation that could make people more efficient, make Infra more stable, reduce incidents, improve compliance, reduce risks etc.
- Join major incident / outage bridge calls and drive teams to restore IT services, Be available on-call to resolve P1 / P2 outages.
- People skill development and performance management
- Support teams in prioritizing work (operations & project work etc., Support team to resolve operational issues.
- Manage a skilled operations team, Motivate, develop, and mentor team members in a dynamically changing environment.
- Plan team members' shifts and on call support for each technology team. Analyze the teams' workload and drive efficiencies.
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