Villa Associates

2 days ago

Goa, India Isprava Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Sub Dept (Internal reference.) : Housekeeping

BU: Lohono

Dept : Rental & Hospitality

Sub Dept (Internal reference.) : Housekeeping

Key Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Sign in and out master keys daily
  • Maintain proper usage of cleaning supplies and equipment
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Follow departmental policies and procedures and service standards
  • Swimming pool netting and common area debris removal, pots and trays cleaning
  • Kitchen cleaning if the facility was used by guests later at night, including all the utensils.
  • Dining area mopping and all rooms, including outdoor areas like pool, seating area at pool side.
  • Breakfast table setup / Mise en place for BF
  • Watering of indoor plants and terrace cleaning.
  • Order taking for Breakfast.
  • Preparation of breakfast as per menu.
  • Guest laundry and linen processing only at the guidance of HO or guests.
  • HK Morning service in all bedrooms, washrooms and arranging of guest belonging
  • Alternate Lunch relief of the VA
  • HK Morning service in all bedrooms continues
  • Evening snacks for guest like Tea coffee and snacks if ordered, fogging in and around the villa
  • Evening service for all bedrooms
  • Dinner service and attending extra request
  • Kitchen cleaning and garbage disposal

Technical Skills:

  • Knowledge of housekeeping procedures and cleaning methods.
  • Ability to use housekeeping tools and equipment.
  • Understanding of hygiene and sanitization practices.

Personal Traits:

  • Attention to detail and cleanliness.
  • Physically fit and active.
  • Polite and guest-friendly.
  • Punctual and dependable.

Reporting To : Housekeeping Supervisor

Age / Gender : 1835 years / Male and Female

Stakeholders & Peers:

  • Guests
  • Maintenance Team
  • Front Office
  • Laundry Team

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