Chief of Staff

Designation: Chief Of Staff

Reports to: CEO/Founder/Executive Team

Type: Full-time

Location: Bangalore (Work From Office)- 6 Days Working

About the Role:

We are seeking a dynamic, ambitious, action-oriented individual who wishes to get their hands dirty on learning every aspect of business by working closely with the top leadership as Chief of Staff.

Key Responsibilities:

1. Continuously tracking the business and operations progress in the various product lines through defined metrics.
2. Acting as an early warning alarm system for top management by reporting to them potential misses that might happen in one or more metrics.
3. Working with leadership to understand the cause of misses and presenting them proactively to the concerned leadership and top management for their action.
4. Visualizing above information through high quality and insightful presentations for internal and external audiences.
5. Tracking competition movement, both financially and through market intelligence to present back to management possible opportunities and threats.
6. Coordinating the CEO and Presidents time for meetings by ensuring the scope of the meeting and reading material are available in advance in a concise and insightful presentation.
7. Minuting all meetings directly chaired by CEO and/or President, including update of project plans.
8. Coordinating Board, Investor, and external customer visits that involve the CEO and/or President, including arranging for their hospitality, providing required background of visitors people to the management, and following through with actions.

9. Provide high-level administrative support to the CEO/Founder, including managing calendars, scheduling meetings, handling correspondence, and maintaining confidentiality.

10. Prepare agendas, briefs, presentations, and reports for meetings.

11. Organize and manage travel itineraries, accommodations, and expense reporting.
12. Serve as the primary point of contact between the executive team and internal/external stakeholders.

Qualifications:

• Education: Bachelors degree in business administration, Management, or a related field (Masters degree preferred).
• Experience: 10+ years of experience as an Executive Assistant, Chief of Staff, or in a similar role supporting C-level executives in a fast-paced environment. Should have been an EA to Cx in a recognised brand (whether start-up or large), stability of at least 3 years.
• Project Management Skills: Proven track record of managing and executing high-priority projects with cross-functional teams.
• Communication: Exceptional verbal and written communication skills, with the ability to draft professional correspondence and manage executive-level communication.
• Leadership: Strong leadership abilities with experience in mentoring and managing teams.
• Organizational Skills: Impeccable organization, time management, and multitasking abilities.
• Problem-Solving: Highly proactive with a solution-oriented approach, able to anticipate needs and solve issues independently.
• Technology Proficiency: Proficient in Microsoft Office (Excel, Word, PowerPoint), Google Suite, and project management tools such as Asana, Trello, or

Personal Attributes:

• Bias for Action: Hard working with bias for action to complete things. Anticipating challenges and solving them before they impact deadlines.
• High Integrity & Discretion: Maintains confidentiality and handles sensitive information with care.
• Detail-Oriented: Committed to precision and accuracy in all tasks, with strong attention to detail.
• Flexible & Adaptable: Thrives in a fast-paced environment and can easily adapt to changing priorities.

Benefits:

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Professional development opportunities.
• Exposure to high-impact projects and involvement in executive-level decisions.

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands Ill do it now instead of tomorrow attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.