Sales Coordinator

Position: Sales Coordinator

About Morde

Morde Foods:

The Morde story begins on the 31st of December, 1983. With the turn of the new year, Mr. Chandrakant Morde firmly established the foundation of a company in a small Maharashtrian village called Manchar. We pay homage to our localized roots where we have and continue to give 90% of all on-site employment to locals. Our products are manufactured in a highly automated, HACCP, FSSC 22000 & Halal certified plant.

The Morde legacy speaks for itself, where we have continued to be the backbone of the FMCG industry in India for over 35 years. Our cocoa is sourced with extreme care from the choicest of farms in Ghana, Ivory Coast, and India. We are the go-to brand for businesses that need chocolate, in any form. We produce Chocolates, Fillings, Creams, Compounds, Cocoa Products, Decorations, Inclusions, Choco Paste, and even Choco-Dips We know that nothing can truly ever replace chocolate. That special chocolate moment is universal for all lifes ups and downs and we want it to be a Morde moment.

Job Purpose

At Morde Foods, our people are the most important resource. We are looking for a highly skilled and motivated Sales Coordinator with a strong background in Sales Coordination in our Back Office Sales Department to join our team, to help us in our Back Office Operations. The ideal candidate is to have hands-on experience in Order Processing execution within the Food Processing/ Pharmaceutical/ Chemical/ HoReCa industry (B2B). We are seeking a candidate for efficiently handling Sales operations, Customer Development / Retention & to ensure smooth business transactions while achieving timely Supplies / service to the customer.

Key Responsibilities

Order Processing:

• Create & Maintain New Orders
• Maintain & Ensure timely Dispatches, adhering to the given schedules.
• Address necessary feedback and make necessary adjustments.
• Ensuring adherence to the Weekly Dispatch Plans
• Ensuring stock availability for timely dispatches with correct prices.
• Ensure payments are being made as per the agreed terms.

Reporting:

• Daily, Weekly & Monthly Sales Reports
• Regularly reporting the daily activities.
• Work on the Forecast Report for Channels and Product Categories

Coordination:

• Maintain regular follow-ups with the sales team to confirm orders, payments.
• Maintain regular follow-ups with the Logistic team to ensure that the delivery TAT is met.
• Maintain regular follow-ups with the Finance team to ensure that all payments are made and all invoices are cleared.
• Maintain regular follow-ups with the internal teams to ensure forecasting productions are met.

Customer Development:

• Convert dormant customers into active customers
• Pitch additional SKUs with to the Existing Customers, based on Customers Products, Application & Needs.
• Pitch newly developed products to the customers to generate sales.
• Create a healthy client-customer relationship with all clients and customers.

Develop new customers:

• Research the market for new potential customers
• Conduct Research on the market trends to identify market demands
• Coordinate product sampling sessions with new clients to demonstrate product portfolio, quality & related application.
• Take part in Lead Generation activities to help generate new sales accounts.

Continuous Improvement:

• Stay updated with the latest industry trends, technologies, and best practices.
• Identify opportunities for innovation and continuous improvement in design processes.
• Implement new design tools and techniques to enhance project efficiency and quality

Export Process:

• Processing Export Orders
• Ensuring timely stock is being arranged
• Arranging relevant required Certificates & Documentations
• Coordinating with the Forwarding Agents, In-Land Transporters
• Coordinating with the Customers to address queries / fulfil document related requirements
• Ensuring Document submission to Customer, Bank & timely Payment realisation.

Knowledge / Experience: Competencies:

• Two or more years of experience in Sales Coordination, Order Processing in a B2B industry only.
• Proven experience in Customer Development, Forecasting and Permanent Dispatch Plan (PDP).
• Strong hands-on experience of Exports Process & Documentation
• Strong Excel knowledge
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Competencies:

• High business ethics and standards
• Self-driven and passionate.
• Conceptual and analytical thinking
• Multi-tasking and Problem-solving
• Strong communication and interpersonal skills.
• English Communication (verbal / written)

Qualification:

• Bachelor's degree in Commerce (or equivalent)
• Age: 25-40 Years.

To apply send in your resumes to