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Product Implementation Specialist
2 weeks ago
Key Responsibilities
- Define and execute the product strategy and roadmap for the Payments Hub, ensuring alignment with customer needs and regulatory requirements.
- Lead end-to-end product development lifecycle, from ideation to deployment, with a strong focus on scalability, security, and real-time processing.
- Develop detailed functional specifications for ACH, Wire, RTP, FedNow, and card payments, ensuring seamless integration across financial institutions and payment networks.
- Collaborate with engineering teams to design APIs, workflows, and transaction processing rules that meet compliance and operational requirements.
- Ensure adherence to Nacha, Fed, and card network standards
- Define and monitor key performance metrics (transaction success rates, processing speeds, fraud detection, etc.) to continuously improve the platform.
- Engage with customers, banks, and payment partners to understand market trends, pain points, and opportunities for innovation.
- Drive partnerships and integrations with payment networks, core banking providers, and fintech partners.
- Stay ahead of emerging trends in real-time payments, open banking, and digital wallets
Qualifications
- 8-10 years of experience in payments product management, preferably in a financial institution, fintech, or payment processor.
- Deep expertise in ACH and Wire payments (Nacha rules, FedWire operations etc.).
- Experience with one or more of RTP, FedNow, and card issuing / processing
- Strong understanding of payment network integrations, ISO 20022 messaging, and API-based payment processing.
- Knowledge of regulatory requirements, risk management, and fraud detection in payments.
- Excellent ability to translate business requirements into technical specifications.
- Experience working with engineering, compliance, and sales teams to deliver complex payment solutions.
- Strong analytical and problem-solving skills with a data-driven approach.
- Exceptional communication and stakeholder management skills.
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