Creation CRM Consultant

7 days ago

Bengaluru, Karnataka, India Royal Cyber Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We have opening for Creatio CRM Consultant, please find the detailed description below

Company Details :

Royal Cyber is a Modernized e-Business Solutions provider specializing in software deployment. We are an IBM Premier Business Partner, an IBM Authorized trainer and Microsoft Certified Gold Partner. Since its inception in 2002, our experts have been leaders in providing exceptional & award winning services to organizations of different industry verticals all across the globe.

Headquartered in Chicago, Illinois we have a global footprint with offices and development centers across North America, Asia, Europe, Africa and the Middle East region.

URL :

Job Description

We are looking for a senior professional to lead the implementation of Creatio CRM for a leading bank in Papua New Guinea. This role is primarily focused on program leadership, business alignment, and stakeholder management rather than deep technical development. The candidate must have hands-on experience in CRM rollouts (preferably Creatio in banking/BFSI) and the ability to work effectively with Creatios product team, client stakeholders, and system integrators.

Key Responsibilities

Act as the primary liaison between client stakeholders, Creatio team, and other vendors during implementation.

Drive requirement workshops with business units (Retail, Corporate, Risk, Compliance, Marketing, and Operations).

Translate banking business processes (Onboarding, KYC, Customer Service, Loan Applications, Marketing Campaigns) into Creatio workflows and configurations.

Oversee solution validation and ensure alignment with banking regulatory needs (AML, KYC, compliance).

Ensure seamless integration discussions with core banking and digital channels (while Creatio handles technical implementation).

Manage project delivery timelines, risks, and escalations, ensuring smooth execution.

Support UAT planning, user adoption, and training sessions with the client.

Ensure proper documentation and governance for long-term sustainability.

Required Skills & Experience

Minimum 2 full-cycle CRM implementations (preferably Creatio) in banking or BFSI.

Strong expertise in business process mapping, stakeholder engagement, and change management.

Good working knowledge of Creatio modules – Sales, Service, Marketing, and Studio.

Familiarity with data flows, APIs, and integrations (conceptual understanding, not coding).

Excellent communication, negotiation, and leadership skills to manage client and vendor teams.

Ability to handle multi-vendor coordination (Creatio + SI + bank IT).

Preferred Qualifications

Creatio Certification (Functional or Business Analyst track).

Prior experience working with banks in APAC or emerging markets.

Strong understanding of banking operations, customer lifecycle, and compliance.

.

  • SAP CRM Functional Consultant

    6 days ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Educational RequirementsBachelor of EngineeringService LineEnterprise Package Application ServicesResponsibilitiesA day in the life of an Infoscion- As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution...

  • Sap CRM consultant

    2 weeks ago

    Bengaluru, Karnataka, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Talent Worx is excited to welcome a knowledgeable SAP CRM Consultant to our growing team. In this role, you will play a crucial part in implementing and supporting SAP Customer Relationship Management (CRM) solutions that drive our clients' customer engagement and sales processes. Your expertise will help organizations streamline their customer interactions,...

  • CRM Techno Functional Consultant

    7 days ago

    Bengaluru, Karnataka, India Aparajita Consultancy Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Responsibilities: Organise, execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team;Interface effectively with other members of the consulting team to arrive at best in class solution, and provide a sustainable and scalable solution architecture...

  • Sap Crm Consultant

    7 days ago

    Bengaluru, Karnataka, India Systechcorp Inc Full time US$ 90,000 - US$ 1,20,000 per year

    "REQ ID: Job Title: ConsultantWork Location: Bangalore, KASkills Required: SAP CRM - Interaction centerExperience Range in Required Skills: 4 - 6 YearsJob Description: SAP CRM TECHNICALEssential Skills: SAP CRM TECHNICALDesirable Skills: SAP CRM TECHNICAL"Role & responsibilitiesPreferred candidate profile

  • SAP CRM Technical Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Recmatrix Consulting Full time

    Position: SAP CRM Technical Consultant (Web UI)Location: ITPL, Bengaluru (Work From Office)Experience Required: 6+ YearsEmployment Type: Full-time, PermanentNotice Period: Immediate – 20 Days onlyAbout the RoleWe are seeking a highly skilled SAP CRM Technical Consultant with strong hands-on expertise in Web UI development and ECC ABAP. The ideal...

  • 3 Days Left) Sap Crm Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Infosys Full time

    Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended...

  • IZMO - Senior CRM Consultant

    5 days ago

    Bengaluru, Karnataka, India IZMO LTD. Full time

    Job Title : Senior CRM ConsultantLocation : JP Nagar, Bengaluru, IndiaExperience : 8+ yearsJob Summary :We are looking for an experienced Senior CRM Consultant to lead end-to-end CRM implementation, customization, and transformation initiatives. The ideal candidate will have in-depth knowledge of CRM platforms like Salesforce / Microsoft Dynamics 365 / Zoho...

  • SAP CRM Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India Recmatrix Consulting Full time

    Position: SAP CRM Technical Consultant (Web UI)Location: ITPL, Bengaluru (Work From Office)Experience Required: 6+ YearsEmployment Type: Full-time, PermanentNotice Period: Immediate – 20 Days onlyAbout the RoleWe are seeking a highly skilled SAP CRM Technical Consultant with strong hands-on expertise in Web UI development and ECC ABAP. The ideal candidate...

  • SAP CRM TPM Consultant

    7 days ago

    Bengaluru, Karnataka, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from HCLTechWe are actively looking for talented SAP CRM TPM Consultants to join our teamRole: SAP CRM TPM ConsultantExperience: 6+ YearsLocation: PAN India (HCL office)Job DescriptionSAP CRM TPM Consultant having good experience TPM (Trade Promotion Management) and TCM(Trade claim management) is mandatory. Must have Hands-on project experience of...

  • SAP CRM Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India Recmatrix Consulting Full time

    Position: SAP CRM Technical Consultant (Web UI) Location: ITPL, Bengaluru (Work From Office) Experience Required: 6+ Years Employment Type: Full-time, Permanent Notice Period: Immediate – 20 Days only About the Role We are seeking a highly skilled SAP CRM Technical Consultant with strong hands-on expertise in Web UI development and ECC ABAP. The...