Deputy General Manager

FCM is one of the world's largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM's flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity 

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success We work in a teamwork environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer.  In addition, our company founder strongly believes the success of our business relies on the success of our people.

Key Responsibilities:

• Sales Leadership: Lead and manage the MICE sales team, ensuring a high level of performance, motivation, and achievement of sales targets.
• Revenue Generation: Oversee the achievement of sales targets, with a focus on driving top-line revenue of 15-20 crores.
• Client Relationship Management: Build and nurture relationships with key clients, ensuring high client satisfaction and retention. Act as the primary point of contact for key accounts.
• Team Development: Coach, mentor, and develop the sales team, ensuring the consistent achievement of individual and team goals.
• Sales Strategy: Develop and execute the sales strategy for the MICE division, identifying opportunities for growth and new business acquisition.
• Lead Generation & Sales Pipeline: Ensure the generation of leads, conversion into business, and the maintenance of a robust sales pipeline.
• Market Insights: Keep up-to-date with market trends and competitor activities to refine sales tactics and positioning.
• Cross-Functional Collaboration: Work closely with internal departments (Operations, Contracting, etc.) to ensure smooth execution of sales processes and client requirements.
• Reporting & Forecasting: Manage sales forecasting, track performance against targets, and provide regular reports to senior management.

Qualifications & Skills:

• Experience: A minimum of 10-12 years of experience in sales within the MICE industry or a related travel management field, with at least 5 years in a leadership or managerial capacity.
• Proven Success: A demonstrated track record of achieving sales targets, building client relationships, and leading successful teams.
• Leadership Abilities: Strong leadership, coaching, and team management skills.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with clients, teams, and senior management.
• Sales Expertise: Strong knowledge of the MICE business, client acquisition strategies, and sales processes.
• Strategic Thinking: Ability to develop and execute a sales strategy aligned with company goals.
• Technical Skills: Proficient in MS Excel, PowerPoint, and CRM tools.

What's in it for You?

At FCM, we value and invest in our people. We offer a comprehensive benefits package, a collaborative and inclusive work culture, and opportunities for career development. Here's what you can look forward to:

Work Perks - What's in it for you: 

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. 

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary 
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself 
• Work life Balance: We believe in "No Leave = No Life" So have your own travel adventures with paid annual leave 
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons 
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally 
• Enjoy the freedom and flexibility with our Flexible Working Arrangement 
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it 
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. 

We'd love to hear from you if you have...

Are you ready to elevate your career in travel management? Apply with FCM today