Project Manager

Company Description
Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description
This Project/Program Manager role is an inward-facing role for the India teams.

• Work closely with the India Managing Director on overall India Centre activities, including (but not limited to) tracking product deliverables, innovation, team activities, external eminence, university and industry connections, and brand building.
• Serve as the key point of contact for India leadership, India cross-functional teams, and external vendors/clients, as applicable.
• Facilitate India executive steering committees and ensure continuous alignment with strategic priorities as they are published by worldwide (WW) leadership.
• Deliver clear, consistent, and transparent communication throughout the product development lifecycle and for all India team deliverables.
• India engineering managers have a mandate to focus on and develop their own hands-on technical contributions. This PM role will be instrumental in enabling managers to offload nontechnical/operational tasks so they can spend more time on technical work.
• A uniform, worldwide set of metrics, agile practices, and development processes will be defined and evolved by the CTO's office. This PM will be responsible for understanding these WW processes and helping the India team align to them, ensuring there is no siloing, duplication, or deviation.
• Work with India engineering managers/leaders to develop comprehensive project/product roadmaps by defining key milestones, deliverables, and success criteria for each India engineering initiative.
• Collaborate with India engineering leaders to accurately estimate resources, budgets, and timelines for all phases of project execution.
• Proactively track project/product performance against key performance indicators (KPIs)—such as schedule adherence, budget variance, and quality benchmarks—in line with WW processes.
• Analyze changes in project requirements and scope, and implement change-management strategies to minimize disruption and maximize outcomes.

Digital Transformation Leadership

• Champion digital initiatives, including automation, AI/ML, smart operations, and modernization.
• Drive adoption of best-in-class digital solutions across departments to enhance operational efficiency.

Leadership and Team Coordination

• Define clear roles, responsibilities, and expectations for each member of the project team, ensuring accountability and optimal performance.
• Foster a results-driven culture and inspire engineering teams to meet ambitious goals.
• Resolve conflicts within project teams fairly and promptly, mitigating risks to performance or timelines.
• Facilitate team-building activities and retrospectives to strengthen collaboration and continuously improve workflows.
• Provide coaching and professional development to engineers and team members to optimize individual contributions.
• Coordinate and support administrative requirements for team events.

Reporting and Stakeholder Management

• Work with India managers to ensure teams understand and align with the WW-defined comprehensive project dashboard, providing real-time visibility to the India MD, India Directors, and stakeholders at all levels of the India organization.
• Deliver executive-level presentations summarizing critical metrics, program highlights, challenges, and actionable recommendations.
• Engage stakeholders during all stages of the project lifecycle to incorporate input and manage expectations effectively.
• Partner with external vendors, contractors, and consultants as necessary, ensuring adherence to contractual obligations and timelines.
• Address and resolve stakeholder escalations promptly while maintaining alignment with program goals and constraints.
• Ensure that project documentation is up to date and accurate.

Risk and Issue Management

• Establish and oversee a robust risk-mitigation framework to identify, assess, and address potential challenges early. Oversee India site-level risks, including non-engineering deliverables.
• Prioritize and manage issues during the development cycle by coordinating with engineering and operations teams to implement rapid resolutions.
• Conduct root-cause analyses for recurring risks and implement preventive measures to safeguard delivery.

Qualifications

• 5 to 10 years of experience – compulsory in software industry
• Experience in Product development organization is preferred
• Deep understanding of how Enterprise class software gets delivered is a must for this role. This is not a technical / programming role but deep understanding of how technical software developers work is an important requirement
• Experience working as Project/Program Manager in product development environment with a Director/VP engineering is a plus
• Proficiency in project management tools such as Microsoft Project, JIRA, or similar platforms.
• Technical knowledge of engineering tools and software is highly preferred.
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Additional Information
Life at Assent
Wellness:
We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:
It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact and we will be happy to help.