Marketing Automation TM| Salesforce Marketing Cloud| Hybrid| Bangalore

3 days ago

Bengaluru, Karnataka, India Gryphon Hytech Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role: Marketing Automation Team Manager

Location: Bangalore

Shift: 3 pm to 11.45 pm

Skills Required:

  • Overall 8-10 years in industry
  • Minimum 5 years in MC with 3-4 years in a lead position managing an MA team(Team Manager role);
  • Lead, mentor, and develop a team of 15-20 members,
  • Salesforce Marketing Cloud certification is must(Consultant & Administration level)

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IMMEDIATE JOINERS REQUIRED

Send your updated CV directly to:

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About Role:

We are seeking a skilled Marketing Automation Team Manager to oversee and guide the India team (which is an extension of the Corporate Digital Marketing team in the US) in Lead Management, Email, Platform, Campaign Operations, and Project Management, with a strong focus on leveraging Salesforce Marketing Cloud. The ideal candidate will play a pivotal role in managing and enhancing the team's expertise in Salesforce Marketing Cloud, while collaborating closely with our US-based team to ensure alignment in team performance and skills as we introduce and refine features, processes, and capabilities.

Key Responsibilities:

  • Utilize in-depth knowledge of Salesforce Marketing Cloud to comprehend and optimize our custom processes, features, and capabilities.
  • Lead, mentor, and develop a team of 15-20 members, enhancing their skills and knowledge. Provide ongoing support and training to team members, addressing questions and facilitating their professional development.
  • Collaborate with onshore marketing automation leaders to analyze business requirements and devise effective solutions within Marketing Cloud.
  • Deliver training support to the team, with a strong emphasis on skill development and the growth of team members.
  • Conduct performance reviews to ensure team members adhere to Key Result Areas (KRAs) and adjust roles as necessary to meet evolving needs.

Must-Have Qualifications:

  • Demonstrated experience in team management and leadership.
  • Expertise in Salesforce Marketing Cloud.
  • Preferred: Salesforce Marketing Cloud Engagement Certifications.
  • Knowledge of
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively.

Nice-to-Have Qualifications:

  • Experience and knowledge of Adobe Workfront or similar enterprise project management tool.
  • Understanding of agile development processes.

Experience Required:

  • 8 -10 years in industry , minimum 5 years in MC with 3-4 years in a lead position managing an MA team

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