Cluster Manager Digital DVARA KGFS

1 week ago

Ranchi, Jharkhand, India Dvara KGFS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Dvara Kshetriya Gramin Financial Services Private Limited (Dvara KGFS) is a leading non-banking financial company (NBFC) operating in remote rural areas of India. Established in 2008, the company provides financial services tailored to low-income households and small businesses. Offering products such as savings, credit, insurance, and investment services, Dvara KGFS uses a customer-centric approach to meet the needs of its clients. The company operates in 10 states, with 390 branches and over 2,800 employees. Dvara KGFS is dedicated to creating sustainable livelihoods and enhancing the socio-economic development of rural India.

Role Description

This is a full time, on-site role for a Cluster Manager Digital DVARA KGFS, located in Ranchi. The Cluster Manager will oversee day-to-day operations, manage teams, and ensure the delivery of financial services to customers. Responsibilities include strategy implementation, performance monitoring, staff training, customer relationship management, and ensuring compliance with regulatory requirements. The Cluster Manager will lead efforts to enhance digital adoption and improve customer experiences.

Qualifications

  • Leadership and team management skills
  • Experience with financial services, particularly in a rural context
  • Excellent communication and interpersonal skills
  • Problem-solving and strategic thinking ability
  • Digital literacy and experience with promoting digital adoption
  • Strong understanding of regulatory compliance in financial services
  • Ability to analyze and improve operational performance
  • Relevant qualifications such as a Bachelor's degree in Finance, Business Administration, or related field
  • Experience in the non-banking financial sector is a plus

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