IT Support

2 weeks ago

Pantnagar, India Campus Activewear Full time ₹ 4,00,000 - ₹ 8,00,000 per year

JOB DESCRIPTION:

  1. Installation & Troubleshooting of all types of software.

  2. Taking care of all Backup operations, Data Restore as per users requirements.

  3. Support for virus prevention and cleaning methods. & Managing Disk space availability

  4. Service, Maintenance & Hardware Troubleshooting of Different Kinds Desktop, Printers and Peripheral Devices

  5. Configure & Troubleshooting of M 365, & G-suite

  6. Firewall & networking Monitoring and troubleshooting

  7. Complete inventory Maintain Software & Hardware

  8. Support for Video Conference (Zoom, Microsoft Team, WebEx, and Google meet) related problem

  9. Consulting with IT managers and other departments as required.

  10. Providing IT assistance to staff and customers.

  11. Training end-users on hardware functionality and software programs.

  12. Resolving logged errors in a timely manner.

  13. Monitoring hardware, software, and system performance metrics.

  14. Updating computer software. as well as upgrading hardware and systems.

  15. Maintaining databases and ensuring system security.

  16. Documenting processes and performing diagnostic tests.

  17. Keeping track of technological advancements and trends in IT support.