Senior Specialist Software Architect

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

What's the role all about?

We are seeking a highly experienced Senior Specialist Architect with deep expertise in enterprise application architecture, AI/ML integration, and AWS cloud services. In this role, you will take complete ownership of designing scalable, secure, and high-performing applications, embedding AI capabilities, and guiding junior architects to deliver innovative, future-ready solutions.

You will serve as the technical thought leader for AWS-based architecture and AI-enabled design, ensuring alignment with business objectives, compliance standards, and emerging technology trends.

How will you make an impact?

• Own and drive end-to-end architecture for AI-powered enterprise applications hosted on AWS.
• Design scalable, secure, and maintainable systems using AWS services such as EC2, Lambda, S3, RDS, DynamoDB, API Gateway, SageMaker, Bedrock, Step Functions, and CloudFormation.
• Integrate AI/ML models (LLMs, NLP, predictive analytics) using AWS AI/ML services (SageMaker, Bedrock, Comprehend, Rekognition, Lex).
• Conduct architectural reviews to ensure AWS best practices, Well-Architected Framework compliance, and cost optimization.

AI & Cloud Solution Expertise

• Architect and implement AI-driven features within cloud-native applications.
• Establish MLOps pipelines for model training, deployment, and monitoring on AWS.
• Ensure AI solutions are explainable, ethical, and compliant with enterprise and regulatory guidelines.

Mentorship & Collaboration

• Coach and mentor junior architects in AWS services, AI integration patterns, and architectural design principles.
• Lead cross-functional design sessions and knowledge-sharing workshops.
• Provide technical guidance for resolving complex AWS and AI-related design challenges.

Strategic Planning

• Partner with stakeholders to define technology roadmaps combining AI innovations and AWS capabilities.
• Conduct POCs to validate AI models, AWS services, and architectural patterns.
• Drive cloud migration strategies and modernization initiatives.
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Have you got what it takes? 

• Experience: 13–15 years in software/application architecture, with at least 3–5 years in AI/ML and AWS cloud design.
• Strong expertise in AWS cloud services, architecture patterns, and Well-Architected Framework principles.
• Proficiency in AI frameworks (TensorFlow, PyTorch, Hugging Face, LangChain) and AWS AI/ML services (SageMaker, Bedrock, Comprehend, Rekognition, Lex).
• Hands-on experience with microservices, serverless computing, event-driven architecture, and API design.
• Skilled in MLOps, data engineering, and model deployment pipelines.
• Excellent mentoring skills with the ability to develop the capabilities of junior architects.
• Bachelor's or Master's degree in Computer Science, Engineering, AI, or related field.

Key Attributes

• Visionary leader with the ability to blend AI innovation, AWS capabilities, and enterprise needs.
• Strong ownership mindset with accountability for solution success.
• Excellent communicator, capable of influencing technical and business stakeholders.
• Advocate for AWS best practices, AI ethics, and cost-efficient cloud adoption.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID :8379
Reporting into: Director, Engineering, CX
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.