Business Operations Associate
1 day ago
Role Overview:
The Operations Executive will act as the bridge between the company and franchise partners. The role focuses on ensuring smooth onboarding, training, compliance with brand standards, and ongoing operational support to drive franchise success.
Key Responsibilities:
- Support franchise partners during pre-launch setup (documentation, machine procurement, branding, and store readiness).
- Train franchise staff on SOPs, service quality, and technology platforms (CRM, app, billing, etc.).
- Conduct regular audits to ensure compliance with company standards and guidelines.
- Track franchise KPIs (revenue, orders, customer satisfaction, etc.) and share performance reports.
- Provide first-line support for operational queries and resolve partner escalations.
- Coordinate with internal teams (marketing, finance, supply chain) to deliver consistent support.
- Assist in implementing promotional campaigns and local marketing activities.
- Identify operational gaps in franchise units and suggest improvements.
- Maintain updated documentation, checklists, and reports for each franchise unit.
- Ensure franchise partners follow cost control and inventory management guidelines.
Requirements:
- Bachelor's degree in Business, Operations, or related field.
- 1–3 years of experience in operations, franchise management, or service industry.
- Strong communication and relationship management skills.
- Proficiency in MS Office, Excel, and basic business software tools.
- Ability to travel for audits, training, and franchise support visits.
- Problem-solving mindset with attention to detail.
Twor wheeler is must
40% field visits would be included
Preferred:
- Experience in franchise-based businesses (F&B, retail, laundry, or service sector).
- Knowledge of CRM/ERP tools and on-ground activation processes.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
-
Business Operations Associate
2 weeks ago
Gurugram, Haryana, India Moretasks Business Solution Limited Full timeWhat will you do: Working on support and services we provide to our suppliers, As a part of the supply operations team, your goal is to maintain consistent support for our suppliers and regional heads, and coordinators, you will play a key role in getting product listing, venue descriptions on the website. **Responsibilities**: - Handle real-time supplier...
-
Business Operation Associate
2 weeks ago
Gurugram, Haryana, India Moretasks Business Solution Pvt. Ltd. Full time**Responsibilities**: - Assisting, advising, and supporting our suppliers during the onboarding process and in maintaining their products. - Work closely with the regional coordinators and ensure that content, descriptions, calendars, images, and pricing for popular events or temporary exhibitions are up-to-date on the product page. - Ensure that the...
-
Operation Associate
2 weeks ago
Badshahpur, Gurugram, Haryana, India REVIVO laundry & Dry Clean Full time ₹ 2,50,000 - ₹ 3,00,000 per yearRole Overview:The Operations Executive will act as the bridge between the company and franchise partners. The role focuses on ensuring smooth onboarding, training, compliance with brand standards, and ongoing operational support to drive franchise success.Key Responsibilities:Support franchise partners during pre-launch setup (documentation, machine...
-
Business Operations Associate
2 weeks ago
Gurugram, Haryana, India ASSYSTEM Full time**Company Description** Assystem employs 1600 engineers who provide support to clients in the transportation, urban development, decarbonised energy, and industrial and complex buildings markets. With its headquarters in Delhi, Assystem also has a local presence throughout India with 9 offices spread across the country. Assystem's teams have already been...
-
Associate Operations
5 days ago
Gurugram, Haryana, India S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...
-
Financial Operations Associate
2 weeks ago
Gurugram, Haryana, India Quess IT Staffing Full time**About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...
-
Business Audit, Associate
5 days ago
Gurugram, Haryana, India BlackRock Investments Full time**Business Audit, Associate**: **Location**: **Gurgaon, Haryana** Team: **Business & Operational Audit** Job Requisition #**:R250231** Date posted**:Jan. 23, 2025
-
Associate Business Operations
5 days ago
Gurugram, Haryana, India Orange Mantra Full timeGurgaon - 1 - 3 to 5 years - Full Time Key Responsibilities:Operational Efficiency & Process Improvement: - Assist in designing and implementing operational processes to enhance productivity. - Work with cross-functional teams to streamline workflows and remove bottlenecks. - Monitor and improve service delivery metrics and internal processes. Financial &...
-
Operations Associate
2 weeks ago
Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full time**Job Title: Operations Associate** Department Name: Operations Experience required: 1-3 Years Minimum Qualification: Graduate Location: Gurgaon **Key Responsibilities**: - Resolve customer complaints and issues efficiently and empathetically, escalating complex cases to appropriate teams when necessary. - Maintain accurate customer records and...
-
Business Operations Associate
1 day ago
Gurugram, Haryana, India AURGE Full time**Company Description** **AURGE**:Driven by our passion for innovation, we decided to bridge this gap. Now, we're creating unique, forward-thinking fashion that reflects the creativity of the digital world. Welcome to our vision of the future of clothing. **Job Title: Office Accounts and Operations** **Department**: Operations We are seeking a highly...