Business Operations Associate

1 week ago

Badshahpur Gurugram Haryana, India REVIVO laundry & Dry Clean Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Role Overview:

The Operations Executive will act as the bridge between the company and franchise partners. The role focuses on ensuring smooth onboarding, training, compliance with brand standards, and ongoing operational support to drive franchise success.

Key Responsibilities:

  • Support franchise partners during pre-launch setup (documentation, machine procurement, branding, and store readiness).
  • Train franchise staff on SOPs, service quality, and technology platforms (CRM, app, billing, etc.).
  • Conduct regular audits to ensure compliance with company standards and guidelines.
  • Track franchise KPIs (revenue, orders, customer satisfaction, etc.) and share performance reports.
  • Provide first-line support for operational queries and resolve partner escalations.
  • Coordinate with internal teams (marketing, finance, supply chain) to deliver consistent support.
  • Assist in implementing promotional campaigns and local marketing activities.
  • Identify operational gaps in franchise units and suggest improvements.
  • Maintain updated documentation, checklists, and reports for each franchise unit.
  • Ensure franchise partners follow cost control and inventory management guidelines.

Requirements:

  • Bachelor's degree in Business, Operations, or related field.
  • 1–3 years of experience in operations, franchise management, or service industry.
  • Strong communication and relationship management skills.
  • Proficiency in MS Office, Excel, and basic business software tools.
  • Ability to travel for audits, training, and franchise support visits.
  • Problem-solving mindset with attention to detail.

Twor wheeler is must

40% field visits would be included

Preferred:

  • Experience in franchise-based businesses (F&B, retail, laundry, or service sector).
  • Knowledge of CRM/ERP tools and on-ground activation processes.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

  • Business Operations Associate

    7 days ago

    Gurugram, Haryana, India Moretasks Business Solution Limited Full time

    What will you do: Working on support and services we provide to our suppliers, As a part of the supply operations team, your goal is to maintain consistent support for our suppliers and regional heads, and coordinators, you will play a key role in getting product listing, venue descriptions on the website. **Responsibilities**: - Handle real-time supplier...

  • Business Operation Associate

    5 hours ago

    Gurugram, Haryana, India Moretasks Business Solution Pvt. Ltd. Full time

    **Responsibilities**: - Assisting, advising, and supporting our suppliers during the onboarding process and in maintaining their products. - Work closely with the regional coordinators and ensure that content, descriptions, calendars, images, and pricing for popular events or temporary exhibitions are up-to-date on the product page. - Ensure that the...

  • Business Operations Associate

    2 days ago

    Gurugram, Haryana, India NTT DATA Full time

    **The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...

  • Business Operations Associate

    2 days ago

    Gurugram, Haryana, India Hashmap Full time

    The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers...

  • Business Operations Associate

    2 days ago

    Gurugram, Haryana, India NTT DATA Full time

    The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers...

  • Business Operations Associate

    1 week ago

    gurugram, India beBeeOperations Full time

    Business Operations AssociateWe're seeking a highly skilled individual to fill the Business Operations Associate position. This role will involve working closely with our founder across various functions including customer success, onboarding, customer acquisition, operations, finance, and team management.Develop customer onboarding & success...

  • Associate - Operations

    1 week ago

    Gurugram, Haryana, India WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Data Associate, Business Operations

    5 hours ago

    Gurugram, Haryana, India ChargePoint Full time

    **About Us**: With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every...

  • Financial Operations Associate

    2 weeks ago

    Gurugram, Haryana, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Operations Associate

    7 days ago

    Gurugram, Haryana, India Moretasks Business Solution Private Limited Full time

    **Job Overview**: Working on support and services we provide to our suppliers, As a part of the supply operations team, your goal is to maintain consistent support for our suppliers, regional heads, and coordinators, you will play a key role in getting product listings and venue descriptions on the website. **Responsibilities**: - Assisting, advising, and...