Senior Application Specialist

3 days ago

Kerala, India Medronix Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

KPI Healthcare India Pvt. Ltd., established in 1999 in Calicut, Kerala, specializes in the sales, service, training, and export of Ultrasound Color Dopplers for brands like GE, Toshiba, Siemens, and Philips. We offer technically advanced, high-quality machines with no hidden costs. The company has rapidly grown to become a significant player in the ultrasound sales and service sector, achieving the status of India's first ultrasound exporter with a global reach in 69 countries. Renowned for delivering refurbished machines that rival new ones in quality, we are trusted by significant clients, including Ambassador Medicals, a GE Healthcare company.

Role Description

This is a full-time on-site role located in Kerala, India for a Senior Application Specialist. The Senior Application Specialist will be responsible for providing application support and technical assistance for ultrasound systems. Day-to-day tasks include troubleshooting technical issues, delivering product training to clients, and ensuring excellent customer service. The role also involves collaborating with the sales team to drive customer satisfaction and system optimization.

Qualifications

  • Application Support and Technical Support experience
  • Strong Troubleshooting and Analytical Skills
  • Excellent Communication skills
  • Ability to work on-site in Kerala, India
  • Proven experience in the healthcare or ultrasound industry is a plus
  • Bachelor's degree in a relevant field preferred

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