Associate KPO
3 days ago
Associate KPO
Publication Date: Oct 10, 2025
Ref. No: 537063
Location:
Pune, IN
TBC
We are seeking an experienced AR Caller to join our dynamic team. The ideal candidate will have a background in accounts receivable or medical billing, and possess strong communication skills to effectively engage with patients and insurance providers.
Responsibilities
- Make outbound calls to patients and healthcare providers to follow up on outstanding accounts receivable
- Verify insurance eligibility and benefits for patients
- Document all interactions with patients and payers accurately in the system
- Resolve billing issues and disputes with insurance companies
- Coordinate with internal teams to ensure timely collection of payments
- Generate reports on collection activities and provide updates to management
Skills and Qualifications
- 1-3 years of experience in AR Calling or medical billing
- Strong understanding of healthcare billing and collections processes
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite (Excel, Word, and Outlook)
- Familiarity with medical terminology and insurance claims
- Ability to work independently and as part of a team
- Detail-oriented with strong analytical skills
Additional workload
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