Managers Control Self-Assessment

Job Description

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities: 

• Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
• Assist & oversee the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
• Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
• Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls
  • Recommend enhancements or improvements as necessary to the MCA.
• Maintain a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes
• Drive MCA best practices, transformation, and execution consistency across business/functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi's Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

FLU QC Required per MCA Standard: Helps contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA ) as required by the MCA Standard including Quality Control and Quality Assurance Execution and support for USPB.

• Executes MCA Lifecycle QC: Supports USPB's MCA quality, completeness and accuracy of the implementation and maintenance of the Control Framework by performing quality control across the MCA lifecycle.
• Communication: Strong communication skills required to effectively communicate QC or QA observations and partner with key stakeholders in USPB GAUs, USPB MCA Governance & Oversight and Central Controls on quality control and quality assurance initiatives. 
• Ensuring Remediation of QC Observations: Partners with MCA Lifecycle SMEs and GAU Control Teams on timely remediation of quality concerns
• Analysis of QC Results: Performs detailed analysis on quality control and quality assurance results to identify opportunities to improve our MCA and root causes of quality observations.  Ability to articulate results in concise and actionable format.
• Recommends improvements in guidance/procedures/training: Partners with MCA Lifecycle SMEs and GAU Controls Teams on MCA Governance and Oversight guidance, procedure, and training enhancements

Single Point of Contact for MCA 2nd LOD Challenges: Supports the review of 2nd LOD MCA challenge processes as single point of contact ensuring 2nd LOD feedback is vetted and actioned timely by the appropriate stakeholders.

Single Point of Contact for CCO executed QA: Supports the review of Central Controls (CCO) executed Quality Assurance reviews as the single point of contact ensuring CCO requests are vetted and actioned timely by the appropriate stakeholders.

Adhoc Clean Up Support:  Coordinates strategic MCA quality reviews and clean-up efforts across FLU

Adhoc Analysis and Remediation Planning Support:  Performs thematic analysis based on FLU needs to support identification and quantification of quality concerns toward development of remediation plans

Reporting: Strong excel reporting skills required to bring together multiple reports for analysis.

Job Family Group:

Controls Governance & Oversight

Job Family:

Managers Control Self-Assessment

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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