Urgent Opening For Senior Analyst

5 days ago

Pune, Maharashtra, India MRO Full time US$ 90,000 - US$ 1,20,000 per year

Role & responsibilities

The Practice Account Senior Analyst will assist in analyzing and interpreting data to provide valuable insights that drive all aspects of support, with a focus on troubleshooting and resolving issues remotely via phone, email, and available software.

Job Responsibilities:

Operational Support:

  • Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately
  • Ability to follow instructions and excellent communication skills for rectifying problems and providing feedback
  • Investigate discrepancies, fill gaps in incomplete records, and resolve other problems
  • Performs all duties as assigned and meets project compliances

General Skills:

  • Proficient in verbal and written communication
  • Ability to work in night shifts
  • Strong ability to work under pressure with dedication to maintaining data integrity
  • Ability to research, analyze, and sort information as needed

Work Experience:

  • 3-5 years of experience with excellent communication skills; ability to work night shifts
  • Proficient in keying, scanning, and transcribing high volumes of data from various sources
  • Review and validate data to ensure accuracy and completeness
  • Strong focus on accuracy and efficiency in managing large data volumes
  • Proficient in Microsoft Office (Word, Outlook, Excel) with the ability to quickly learn other applications
  • Experience in the US Healthcare domain will be an added advantage
  • Excellent typing skills, supported by a speed test result
  • Ability to take ownership of tasks through completion
  • Capable of communicating effectively with both technical and non-technical stakeholders
  • Strong problem-solving skills
  • Ability to thrive in a small team within a fast-paced, deadline-driven environment
  • Strong time management skills
  • Ability to work with minimal supervision
  • Experience with data entry software and ticketing tools will be an added advantage

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