
MDM Support Administrator
2 days ago
We are looking for a dynamic Jamf support Administrator with hands-on experience in Jamf, deployments of enterprise IT solutions. This role is ideal for someone who enjoys being on the ground—supporting customers, building trust, and demonstrating real-world value of technologies in enterprise.
Key Responsibilities
Jamf Pro Administration
* Install, configure, and maintain on-prem Jamf Pro servers in clustered and high-availability environments.
* Manage file distribution points, network file shares, and cloud distribution points.
* Perform upgrades, patches, and performance tuning of Jamf environments.
Integration & Infrastructure
* Integrate Jamf Pro with on-prem Active Directory (AD), identity providers, and enterprise security platforms.
* Configure network ports, firewall rules, and certificates required for Jamf services.
* Support cloud service integrations such as Apple Business Manager, Microsoft Intune, and SSO solutions.
Security & Compliance
* Implement and enforce security policies, compliance requirements, and audit controls for Apple devices.
* Deploy software updates, OS patches, and configuration profiles across macOS, iOS, iPadOS, and tvOS devices.
* Collaborate with InfoSec teams to meet regulatory and enterprise compliance standards.
Operational Support & Automation
* Troubleshoot complex issues across network, server, and endpoint layers.
* Automate workflows using Jamf API, scripting (Bash, Python, or PowerShell), and smart groups.
* Monitor system health, generate reports, and optimize performance.
Required Skills & Qualifications
* Hands-on experience with:
* - On-premises Jamf Pro clustered environments
* - File distribution servers and content replication
* - Networking and firewall configuration for enterprise-grade systems
* - Integration with on-prem AD and cloud identity services
* - Security and compliance frameworks for Apple devices
Preferred Certifications
* Apple Certified IT Professional
* Jamf Certified -200/300
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