Computer Hardware Technical Support Specialist

5 days ago

Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 4,50,000 - ₹ 9,00,000 per year

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills.

Key

Responsibilities:****

  • Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting.
  • Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals.
  • Perform system and hardware upgrades, installations, and replacements.
  • Assist with the configuration of hardware components, ensuring compatibility with software and other system elements.
  • Maintain and update documentation related to technical issues, resolutions, and system configurations.
  • Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution.
  • Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems.
  • Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices.
  • Test, calibrate, and configure newly purchased hardware.
  • Maintain up-to-date knowledge of computer hardware products and emerging technology trends.
  • Escalate complex or unresolved technical issues to senior staff or management as needed.
  • Ensure high levels of customer satisfaction through timely resolution and professional communication.

Qualifications:

  • Proven experience in computer hardware support or technical troubleshooting.
  • In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.).
  • Experience with diagnostic tools and utilities for identifying hardware issues.
  • Ability to troubleshoot and resolve hardware and peripheral problems.
  • Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Strong customer service skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work independently as well as in a team environment.
  • A+ certification or equivalent technical certifications (preferred but not required).
  • Ability to lift and move hardware components when necessary.

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience with networking hardware and setup.
  • Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software).
  • Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

  • IT Support Specialist

    1 week ago

    Bengaluru, Karnataka, India Óptica Monet Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for an IT Support Specialist based in Bengaluru. The IT Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Key tasks include troubleshooting system and network issues,...

  • IT Support Specialist

    1 week ago

    Bengaluru, Karnataka, India Solid Systems Global Full time ₹ 2,00,000 - ₹ 2,16,000 per year

    Job Title: IT Support SpecialistJob SummaryWe're seeking an IT Support Specialist to provide technical support and assistance to our employees and stakeholders. The successful candidate will resolve IT-related issues, manage tickets, and ensure smooth logistics support.Key Responsibilities1. Ticket Management: Receive, prioritize, and resolve IT-related...

  • Technical Support Specialist

    2 days ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Summary:As a Technical Support Specialist, you will provide exceptional support to our customers by troubleshooting and resolving technical issues related to HP products and services. You will be the first point of contact for customers, ensuring their queries are handled promptly and effectively.Key Responsibilities:Respond to customer inquiries via...

  • Technical Support Specialist

    5 days ago

    Bengaluru, Karnataka, India infinite Computer Solution Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Job Description:Designs, develops, and manages department specific server-based systems located on multiple servers in a diverse hardware and software environment across geographically separate user environments. Installs, configures, develops and maintains desktop operating system and core application images in an enterprise environment. Diagnoses and...

  • Technical Support Training Specialist

    6 days ago

    Bengaluru, Karnataka, India RingCentral Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Say hello to possibilities.It's not every day that you consider starting a new career. We're happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect...

  • Technical Support Specialist

    4 days ago

    Bengaluru, Karnataka, India Biamp Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    The role, at a glance: The Technical Support Specialist is a key role within Biamp India, based in our Bangalore office. This position provides technical support in English during the overnight shift (8:00 PM to 5:00 AM) to our customers. You'll work directly with AV integrators, consultants, and administrators, representing Biamp as part of our in-house...

  • Networking & Hardware Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Norwin Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job title: Networking & Hardware SpecialistWork Model : On-siteNotice Period : Immediate JoinerLocation: BengaluruJob Summary:We are seeking a skilled Network & Hardware Specialist with hands-on experience in server hardware, network cabling, and data center infrastructure. The ideal candidate will be responsible for the deployment, maintenance, and...

  • Hardware Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Immersivelabz Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesInterested in becoming part of a team revolutionizing the Medical Anatomy Study and science PracticalsCofounded by graduates from IIT KGP, DCE and IIM A, Immersive Labz works on cutting-edge medical technology specializing in creating immersive virtual reality experiences for medical professionals. Immersive Labz has been funded and...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Samsara Inc Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...

  • Technical Support Specialist

    2 days ago

    Bengaluru, Karnataka, India Careernet Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Key Skills: Android, L2, Troubleshooting, User Interface, L1, Asset ManagementRoles and Responsibilities:Perform troubleshooting for end-user computing needs and handle incident tickets until closure with ownership.Investigate and provide temporary and/or permanent resolutions for escalated incidents.Provide timely status updates to relevant parties and...