Tech BA

22 hours ago

Chennai, Tamil Nadu, India Mphasis Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Tech BA : Job Description ROLE: Business Analyst Lead Technical Skills:

  • Collaborate with business stakeholders to understand and document current business processes and automation requirements.
  • Analyze and assess business processes to identify automation opportunities and areas for improvement.
  • Work with cross-functional teams to define and document detailed business requirements for automation projects, including process flows, use cases, and user stories.
  • Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts.
  • Collaborate with IT and automation teams to translate business requirements into technical specifications for automation solutions.
  • Assist in the selection and implementation of automation tools and technologies.
  • Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
  • Monitor the performance of automation solutions, track key performance indicators, and make recommendations for continuous improvement.
  • Provide training and support to end-users and ensure the successful adoption of automation solutions.
  • Stay current with industry best practices and emerging automation trends.

Behavioral Skills :

  • Good Communication skills
  • Flexible to rotational shifts, 5 days WFO
  • Team Player, Ability to work in a changing environment
  • Strong problem solving and analytical skills
  • Ability to work independently or within a team
  • Manage day-to-day challenges and communicate developmental risks with the technical team

Qualifications & Experience:

  • Bachelors degree in computer science, Software Engineering, or a related field.
  • Proven experience as a Business Analyst, with a focus on automation and process improvement.
  • Proficiency in business process modeling and documentation tools.
  • Familiarity with automation technologies and tools, such as robotic process automation (RPA) and workflow automation platforms.
  • Minimum 5-7 years of experience in business analysis role and minimum 2+ years of experience as a Lead business analyst
  • Product implementation experience is preferred

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