
Hotel Receptionist
1 day ago
Main Responsibilities
Guest Relations & Check-in/Check-out, Greet guests warmly and professionally upon arrival.
Perform check-in and check-out procedures efficiently.
Confirm guest reservations, process payments, and issue room keys.
Address guest queries, concerns, or complaints promptly and effectively.
Upsell hotel services or room upgrades when appropriate.
Front Desk OperationsManage incoming calls, emails, and walk-in inquiries.
Maintain accurate guest records and update information in the property management system (PMS).
Handle bookings, cancellations, and modifications.
Maintain the reception area in a clean and organized manner.
Manage guest requests and coordinate with relevant departments for timely service.
Administrative Duties
Maintain daily front office reports and logs.
Handle cash, credit card transactions, and maintain daily cash register balances.
Prepare invoices and process billing.
Assist in maintaining records of occupancy, room status, and daily revenue.
Support in compiling guest feedback and satisfaction data.
Coordination and CommunicationLiaise with housekeeping, maintenance, food & beverage, and other departments for seamless guest experience.
Report any issues or emergencies to management immediately.
Coordinate with travel agents and tour operators if needed.
Security and Safety Compliance, Verify guest identity as per hotel policies.
Monitor guest access and maintain lobby security.
Comply with fire and safety procedures and hotel security regulations.
Skills & Qualifications
Proven experience as a hotel receptionist or front office executive is preferred.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Proficient in MS Office and hotel PMS software (e.g., OPERA, IDS, etc.).
Ability to multitask and remain calm under pressure.
Well-groomed and professional appearance.
Diploma or degree in Hospitality Management or a related field is an advantage.
-
Hotel Receptionist
2 weeks ago
Guindy National Park, India RAMADA HOTEL AND MARINA INN Full timeRECEPTIONIST, TAKING CARE FRONT OFFICE OF THE HOTEL. HELPING GUEST, WELCOME AND GUEST RELATIONS BASIC KNOWLEDGE Job Type: Full-time Pay: ₹15, ₹25,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
-
Hotel Receptionist
2 weeks ago
Udaipur, India ASHOKA GROUP Full timeA Receptionist's duties and responsibilities include **greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait**. In addition, they maintain calendars for booking, sort mail, make copies, and plan travel arrangements. **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month Schedule: -...
-
Receptionist
2 weeks ago
Udaipur, India Hotel Paras Raj Full time**Responsibilities**: 1. Achieving stretched targets in a result-focused environment 2. Preparing pre-sales proposal for prospective clients 3. Delivering inspiring sales presentations to convert prospects to successful sales 4. Handling objections and resolving members/ customber conflicts by constantly connecting with them through members meetings 5....
-
Foa / Hotel Receptionist
7 days ago
Udaipur, India Karma Seven Lakes Full time**Key Responsibilities**: Greet and welcome visitors with a warm and professional attitude. Maintain a clean and organized reception area. Checkin and check out formalities. Provide general administrative support to various departments. Handle inquiries and provide information to clients and visitors. High school diploma or equivalent. Excellent...
-
Front Office Executive
5 days ago
Udaipur, India Hotel Amantran Inn Full timeAbout the Role Key Responsibilities - Welcome and greet guests warmly on arrival. - Handle guest check-in and check-out procedures. - Manage room bookings and reservations (online & walk-in). - Maintain guest records and update hotel management system. - Coordinate with housekeeping and other departments for guest needs. - Handle guest complaints and...
-
Hotel Receptionist
2 days ago
Park Street, Kolkata, West Bengal, India Legend Holidays Full timeAny further assistance feel free to call at **+91-9073680921** **Job Types**: Full-time, Permanent Pay: From ₹10,000.00 per month Schedule: - Day shift - Night shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person