CRM Business Analyst

17 hours ago

Chennai TN IN Gainwell Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

CRM Business Analyst

Summary

As a CRM Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas.

  • Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support
  • Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact
  • Work with the client to develop business specs at the start of a technical project
  • Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals
  • Help verify that all requirements have been met by approving and validating test results
  • Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work
What we're looking for
  • 6 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred
  • Knowledge of computer programming concepts such as configuration, development and batch processing
  • Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools
  • Strong client communication skills translating client needs to actionable objectives
  • Strong analytical and business process re-engineering skills
  • Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel
  • A leader who motivates others to action and communicates key technical ideas in a digestible way
What you should expect in this role
  • Opportunities to travel through your work (0-10%)
Competency1 Competency2 Competency3 Competency4 Competency5 Experience LevelMid Level

  • CRM Analyst

    6 days ago

    Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The OpportunityWe are seeking a CRM Analyst to manage and optimize our Salesforce platform, ensuring it aligns with business objectives and enhances customer relationship management processes. The CRM Analyst will work closely with sales, marketing, and customer support teams to provide actionable in-sights, streamline workflows and improve the overall...

  • CRM Analyst

    3 days ago

    Chennai, Tamil Nadu, India Hitachi Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Location:Chennai, Tamil Nadu, IndiaJob ID: R0100691Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:We are seeking a CRM Analyst to manage and optimize our Salesforce platform, ensuring it aligns with business...

  • CRM Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Hitachi Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Location:Chennai, Tamil Nadu, IndiaJob ID: R0100691Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:We are seeking a CRM Analyst to manage and optimize our Salesforce platform, ensuring it aligns with business...

  • Senior Business Analyst CRM

    2 days ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, ThoraipakkamExperience : 6+ YearsJob Summary/ObjectiveServes as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...

  • Senior Business Analyst CRM

    2 days ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, ThoraipakkamExperience : 6+ YearsJob Summary/ObjectiveServes as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...

  • Senior Business Analyst CRM

    3 days ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, ThoraipakkamExperience : 6+ YearsJob Summary/ObjectiveServes as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...

  • Senior business analyst crm

    4 weeks ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, Thoraipakkam Experience : 6+ Years Job Summary/Objective Serves as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business...

  • Senior Business Analyst CRM

    5 days ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, Thoraipakkam Experience : 6+ Years Job Summary/Objective Serves as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...

  • Senior Business Analyst CRM

    2 days ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRM Location : Chennai, Thoraipakkam Experience : 6+ Years Job Summary/Objective Serves as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...

  • Senior Business Analyst CRM

    1 week ago

    Chennai, India OEC Full time

    Job Title/Role : Senior Business Analyst CRMLocation : Chennai, ThoraipakkamExperience : 6+ YearsJob Summary/ObjectiveServes as a subject matter expert for assigned Customer Relationship Management (CRM) systems, business applications, and integrated platforms. Partners with internal customers to bridge the business needs with the business applications'...