Assistant Manager
19 hours ago
We are looking for a skilled Assistant Manager to lead our Spa team, with a strong background in hospitality and excellent leadership skills. The ideal candidate will have 8-15 years of experience in the hospitality industry.
Roles and Responsibility
- Manage daily operations of the spa, ensuring high-quality service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a team of staff members, providing guidance and training as needed.
- Coordinate with other departments to ensure seamless service delivery.
- Monitor and control expenses, ensuring cost-effectiveness without compromising quality.
- Implement health and safety protocols, maintaining a safe working environment.
Job Requirements
- Proven experience in managing teams and leading by example.
- Strong knowledge of hospitality operations, including front desk, housekeeping, and food and beverage services.
- Excellent communication and interpersonal skills, with the ability to work with diverse groups.
- Ability to work under pressure, handling multiple tasks simultaneously while maintaining attention to detail.
- Strong problem-solving skills, with the ability to think critically and make informed decisions.
- Familiarity with point-of-sale systems and inventory management software.
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