Project Manager

2 weeks ago

Gurgaon, Haryana, India Vserv Infosystems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Project Manager Global Capability Center (GCC), Gurgaon

Location: Gurgaon, India Reporting To: Director – GCC / UK Program Lead

Employment Type: Full-time

About the Client

Our client is a UK-headquartered enterprise with a strong presence in [industry vertical—e.g., technology, financial services, retail]. As part of their global transformation strategy, they are establishing a high-performance Global Capability Center (GCC) in Gurgaon to centralize delivery, enhance agility, and drive operational excellence.

Role Summary

The Project Manager will play a pivotal role in planning, executing, and delivering strategic initiatives tied to the GCC setup and ongoing operations. This role demands strong project governance, stakeholder engagement, and cross-functional coordination across geographies.

Key Responsibilities

  • Lead end-to-end project management for GCC setup and transition activities, including infrastructure readiness, hiring, onboarding, and process migration
  • Develop and maintain detailed project plans, RAID logs, and governance trackers to ensure timely delivery and risk mitigation
  • Coordinate with UK stakeholders, vendors, and internal teams to align milestones, dependencies, and resource allocation
  • Drive weekly governance calls, status reporting, and escalation management with transparency and accountability
  • Ensure compliance with client standards, local regulations, and data protection policies
  • Support operational handover and steady-state readiness through structured playbooks and SOPs
  • Contribute to continuous improvement initiatives and post-implementation reviews

Required Skills & Experience

  • 8–12 years of experience in project management, preferably in GCC/shared services or IT delivery environments
  • Proven ability to manage cross-border projects with UK/EMEA stakeholders
  • Strong command of project governance frameworks, escalation protocols, and stakeholder communication
  • Proficiency in MS Project, JIRA, Confluence, or similar tools
  • PMP, PRINCE2, or Agile certifications preferred
  • Excellent written and verbal communication skills, with a formal yet empathetic tone

Qualifications

  • Bachelor's degree in Engineering, Business, or related field (MBA preferred)
  • Project Management certifications (PMP, PRINCE2, Agile) are a plus

What We Offer

  • Opportunity to be part of a strategic global initiative from inception
  • Exposure to UK client leadership and cross-functional delivery teams
  • Collaborative work culture with emphasis on governance and excellence
  • Competitive compensation and career growth

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