Salesforce Administrator

Salesforce Administrator

What you can expect

Zoom is seeking a Salesforce Administrator to support our Marketing Operations team by enhancing and maintaining our Salesforce CRM and marketing technology stack. This role is key to ensuring smooth integration, efficient workflows, and reliable data flows across our marketing platforms. We're looking for a hands-on problem solver who thrives in a dynamic, ever-changing environment and is passionate about enabling marketing success through scalable technology solutions.

About the Team

Our RevOps team drives revenue growth through innovative marketing and sales technologies. We work collaboratively across marketing, sales, and IT teams to optimize our marketing technology stack and accelerate the sales cycle. As a remote-first team, we value both technical expertise and communication skills. Fostering an environment where problem-solving and continuous improvement are key to our success.

What we're looking for

• Have a Bachelor's in a technology or computer science related subject.
• 5+ years of experience in Salesforce Administration with a focus on supporting marketing teams.
• Have hands-on experience configuring and integrating MarTech platforms such as ZoomInfo, Demandbase, LeanData, and RingLead.
• Have a Salesforce Administrator credential required.
• Have proficiency in API integration protocols (REST, SOAP, JSON, XML) and troubleshooting cross-platform issues.
• Have experience with ETL tools (e.g., Mulesoft, Boomi) to manage data pipeline design.
• Have familiarity with Sales Cloud and Marketing-related processes such as lead capture, lead routing, scoring, and campaign attribution.
• Have an understanding of inbound sales motion and the marketing funnel.
• Have basic knowledge of Salesforce development (Apex, Triggers, Visualforce, Lightning) and a understanding of Salesforce administrative tasks and best practices.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.