Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Description:

Global Bonusing Governance (GBG) team in Enterprise Comms & Martech experiences (ECMX) is responsible for facilitating and governing the use of the Industry Bonusing (IB) Categories used in embedded bonusing and promotional bonusing for all Consumer and Corporate Card Products. The mission of the Global Bonusing team is to ensure Card Members receive the bonus rewards that are promised to them as part of their card value proposition or in merchant-based promotions through the governance and maintenance of merchant Bonus Categories. GBG actively manages and continuously improves the processes by which merchant data is maintained, governed, and used for rewards bonusing.

How will you make an impact in this role?

The candidate will be responsible for evaluating the accuracy of industry categorizations for selected merchants, identifying category algorithm enhancement opportunities as well as providing strategic inputs to partnering Business Units. This role expects the individual to be inquisitive, detailed oriented, thorough and offer powerful actionable insights to help businesses improve performance and capitalize on new opportunities. The role also demands that the individual be able to work independently and as a team.

Key Responsibilities:

Perform research on specific Merchants leveraging internal and external data

Synthesize data updates to inform algorithm enhancements

Interact with partners to evaluate/review process and implement improvements

Ensure all work is carried out and documented in accordance with the required standards, methods and procedures 

Analyzing complex datasets, interpreting marketing metrics and delivering insights to enable business decisioning & solutioning

Strong stakeholder management and collaboration across Business Units

Qualifications

Bachelor's / master's degree with 5+ years of experience in marketing analytics, research or reporting

Proficiency in Excel, VBA, SQL/Python and Tableau/Power BI

Strong experience in creating decks and presenting findings effectively

Excellent communication skills in English (written & verbal both)

Payments or financial services industry experience is highly desirable

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.