Assistant Manager SPA
4 days ago
We are looking for a skilled professional with 5 to 12 years of experience to join our team as an Assistant Manager Spa in the hospitality industry. The ideal candidate will have a strong background in managing spa operations and delivering exceptional customer service.
Roles and Responsibility
- Manage daily spa operations, including scheduling appointments and ensuring seamless service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Supervise and train staff members to ensure high-quality service standards.
- Coordinate with other departments to ensure seamless communication and collaboration.
- Analyze sales trends and develop plans to increase revenue growth.
- Maintain high standards of quality, hygiene, and safety in the spa environment.
Job Requirements
- Minimum 5 years of experience in the hospitality industry, preferably in a managerial role.
- Strong knowledge of spa operations, including massage therapy, skincare, and wellness programs.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
- Familiarity with hotel management systems and software applications.
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