Business Process Consultant

2 weeks ago

Gandhipuram Coimbatore Tamil Nadu, India Samarthanam Trust for the Disabled Full time ₹ 20,000 - ₹ 3,50,000 per year

Position Summary

We are seeking a highly motivated Business Process Consultant to analyze, design, and implement effective business processes that drive operational efficiency, reduce costs, and enhance customer satisfaction. The role requires strong analytical, problem-solving, and communication skills, along with expertise in process improvement methodologies.

Key Responsibilities

  • Analyze existing business processes to identify inefficiencies, gaps, and improvement opportunities.
  • Collaborate with stakeholders across departments to gather requirements and understand business needs.
  • Design, document, and implement optimized processes aligned with organizational goals.
  • Facilitate workshops, brainstorming sessions, and meetings to drive process improvement initiatives.
  • Develop performance metrics, KPIs, and reporting mechanisms to measure process effectiveness.
  • Ensure compliance with industry standards, regulations, and company policies.
  • Support change management efforts and train employees on new processes.
  • Recommend and implement digital tools/automation solutions to streamline workflows.
  • Prepare business cases, cost-benefit analyses, and project documentation.

Qualifications & Skills

  • Bachelor's degree in Business Administration, Management, Engineering, or related field (Master's preferred).
  • Proven experience (0–7 years) in business process consulting, process improvement, or business analysis.
  • Strong knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Kaizen, etc.).
  • Familiarity with process mapping tools (Visio, ARIS, Bizagi, Lucidchart, etc.).
  • Excellent problem-solving, analytical, and critical-thinking skills.
  • Strong interpersonal and communication skills for stakeholder engagement.
  • Ability to manage multiple projects and deliver results under deadlines.
  • Knowledge of ERP/CRM systems and digital transformation tools is a plus.

Job Types: Full-time, Fresher, Internship, Contractual / Temporary

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Work Location: In person

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