Hostess

COMPANY:- YACHT LIFE GOA

TITLE:- JOB DISCRIPTION

POSITION:- Hostess

JOB LOCATION: PANAJI

A Yacht Hostess plays a vital role in ensuring guests have a comfortable, enjoyable, and seamless experience onboard a yacht. Their responsibilities blend hospitality, service, and light administrative duties, working closely with the Team.

Primary Responsibilities:

• Guest Welcome and Care:
• Greeting guests upon arrival and providing a warm welcome.
• Assisting guests with settling in, providing information about the yacht and its amenities.
• Being attentive to guest needs and anticipating their requests.
• Ensuring guest comfort and satisfaction throughout the charter.
• Maintaining a friendly and professional demeanor at all times.
• Itinerary and Activities:
• Working with the Floor Manager to understand the planned itinerary.
• Assisting with the coordination of guest activities
• Providing local knowledge and recommendations to guests.
• Communication and Coordination:
• Acting as a point of contact between guests and the crew.
• Relaying guest requests and preferences to the appropriate crew members.
• Maintaining clear and effective communication with the team
• Safety and Assistance:
• Understanding basic safety procedures onboard.

Required Skills and Qualifications:

• Excellent interpersonal and communication skills.
• Strong customer service orientation and a passion for hospitality.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to changing situations and guest needs.
• Good organizational and time management skills.
• Ability to work for extended hours
• A positive attitude and a willingness to learn.

Desirable Skills and Qualifications:

• Previous experience in hospitality, tourism, or customer service.
• Language skills (in addition to English).