Product Manager – Customer facing products

Job Description

WHAT YOU'LL DO

At H&M's Emerging Tech team, we're not just experimenting with new technology, we're putting it into real use, at scale. Now, we're looking for a Product Manager who's ready to build on top of that foundation and shape the next generation of retail experiences. You will lead a cross-functional product team Mobile and Web Developers, Tech Lead and a UI/UX Designer, to deliver high-impact products. In this role, you will focus on creating customer-facing features that reach millions of users globally. You'll be at the heart of our customer app and in-store digital ecosystem; designing smart, innovative solutions that leverage new technologies we've already implemented.

You will

• Collaborate with product managers and stakeholders to define the strategic direction for product development, aligning it with business goals and customer needs.
• Follow agile methodologies and best practices to facilitate efficient and iterative product development.
• Work closely with cross-functional areas such as AI functions, Tech functions, and Business functions to set requirements, prioritize features, and ensure timely delivery.
• Define goals/KPIs/OKRs and align them with the respective Product/Engineering Managers, to deliver synchronized value across product area.
• Drive and contribute to product/solution design and bring the commercial perspective to the team.

WHO YOU'LL WORK WITH

You'll be a part of a global team to architect, implement and support product and systems by leveraging emerging technologies to change status quo and achieve radical novelty and fast growth. The team co-drives new platform adoption, maintaining matrices to measure success of features and capabilities of the platform. The team collaborates with other Product Managers to ensure customer delight with business impact, bringing to life the kinds of features and experiences no one else in retail is doing today.

WHO YOU ARE

We are looking for people with

• 6-10 years of experience as a Product manager, Project Manager, Management Consultant, or a similar role in a technology environment
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
• Functional knowledge of lean-agile development and methodologies as well as product vision creation and product roadmap development
• Ability to build end-to-end product strategy, from defining scope, roadmap, KPIs, and a wholistic understanding of product development

And people who are

• Capable of gathering, analyzing, and understanding customer and business needs and understanding impact against product backlog and impact on team
• Able to clearly express the connections between larger business goals and small backlog items for team members
• Experienced from Retail industry and working with AI-based recommendation or ranking systems.
• Experienced in working in complex enterprise systems
• Problem solvers who thrive in challenging environments

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

• We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.