Principal Associate

Job Description

R228090 Posted 10/17/2025

Principal Associate - Associate Experience

Location: Mexico City, Mexico
Category: Operations
Experience: Principal Associate
Primary Address: Ciudad de Mexico, Ciudad de Mexico

Overview

WeWork Reforma Latino , Mexico, Ciudad de Mexico, Ciudad de Mexico

Role Purpose & Scope

The Principal Associate will serve as the hands-on execution expert, focusing on the direct delivery of events, experiences, and operational activities. This role will handle the tactical elements that transform strategic vision into tangible experiences for our Mexico team across all experience verticals.

Primary Areas of Focus:

• Associate Experience and Culture: Design and deliver programs such as town halls, team celebrations, team buildings.
• Community Investment: Coordinate volunteer programs, partnerships, and DIB initiatives to strengthen company impact internally and externally.
• Corporate Engagement: Lead corporate visit experiences and executive hosting.
• Operational Excellence: Oversee vendors, budgets, and timelines to ensure seamless execution, efficiency, and cost optimization.

Key Responsibilities

• Event Strategy & Coordination

  • Lead end to end lifecycle of events from concept and planning to onsite coordination and post-event evaluation.

• Project and Vendor Management

  • Drive cross-functional projects, balancing multiple priorities with stakeholders.
  • Manage vendor relationships across catering, venues, and technical requirements ensuring cost-effectiveness.

• Stakeholder Management

  • Partner with leaders and teams across the organization to align objectives and deliver engaging experiences.

• Program Support & Administration

  • Support community and DIB initiatives through logistics, training coordination, and event planning.
  • Maintain documentation, track metrics, and provide reporting to measure impact and inform improvements.
  • Coordinate communication and campaigns to maximize associate participation and engagement.

Basic Qualifications

• Bachelors degree in Business Administration, Marketing, Communications, Hospitality Management, or related field.
• At least 3 years of experience in event planning, project management, or operations management.
• At least 2 years of experience in vendor relationship management or procurement.
• At least 1 year of experience working with cross-functional teams to deliver consumer experiences.
• Intermediate-Advanced English fluency.

Preferred Qualifications

• At least 3 years of experience in corporate event management for audiences of 100 participants.
• At least 1 year of experience in budget management and cost optimization.
• Experience in financial services or technology industry.

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

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