Senior Administrator in Support
6 days ago
SENIOR SPECIALIST
Skill (Primary)DWP-WPE-WORKPLACE VIRTUALIZATION
LocationNoida
Job Description (Posting).About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit
SrAdmin-CitrixVirtualDesktopsEssentials
Job Summary
The Sr Administrator in Support & Operations will play a crucial role in delivering advanced technical support for Citrix Virtual Desktops Essentials. This position is integral to ensuring customer satisfaction through efficient troubleshooting, root cause analysis, and proactive incident resolution. The successful candidate will leverage their expertise to maintain high standards of service quality and operational excellence. (1.) Key Responsibilities
Provide Advanced Technical Support For Citrix Virtual Desktops Essentials By Conducting Thorough Root Cause Analysis And Implementing Effective Solutions To Resolve Complex Incidents And Security Issues.
Adhere To Quality Standards And Regulatory Requirements While Ensuring Compliance With Company Policies During All Support Operations.
Collaborate With Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Enhancing The Overall Security Posture Of The Organization.
Engage In Value-Adding Activities, Including Updating And Managing The Knowledge Base, Training New Hires, And Coaching Analysts To Enhance Team Capabilities.
Drive Customer Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, And Effectively Mitigating Security Threats To Ensure A Positive Customer Experience.
Skill Requirements
Proficient In Citrix Virtual Desktops Essentials With Solid Troubleshooting Skills.
Strong Understanding Of Incident Management And Root Cause Analysis Principles.
Familiarity With Security Protocols And Best Practices In Virtual Desktop Environments.
Excellent Communication And Collaboration Skills, Enabling Effective Teamwork And Customer Interaction.
Ability To Work Independently And Manage Multiple Tasks To Meet Service Level Agreements.
Certification
Optional But Valuable: Citrix Certified Associate Virtualization (Cca-V)
Optional But Valuable: Itil Foundation Certification
-
Senior Administrator
6 days ago
Noida, Uttar Pradesh, India NTT DATA Full time ₹ 1,04,000 - ₹ 1,30,878 per yearNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Administrator (Integrated Marketing Platforms) to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Senior...
-
Senior Administrator
3 days ago
Noida, Uttar Pradesh, India NTT DATA North America Full time ₹ 15,00,000 - ₹ 25,00,000 per yearNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Administrator (Integrated Marketing Platforms) to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN).Senior Administrator...
-
Senior System Administrator
2 days ago
Noida, Uttar Pradesh, India TALENT VELOCITY Full time ₹ 6,00,000 - ₹ 18,00,000 per yearRole : Senior System Administrator (Windows / M365 / Azure) Experience : 8 Years Location : Noida NSEZ, Phase 2 Mode : Work From Office (5 Days) Shift : Night Shift (Between 6:00 PM 10:00 PM Start Time) Job Type : Full-time / Contractual Job Description : We are seeking an experienced Senior System Administrator to manage and...
-
Senior System Administrator
1 week ago
Noida, Uttar Pradesh, India IT BY DESIGN Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPosition SummaryManaged Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology,...
-
Senior IT System Administrator
2 weeks ago
Noida, Uttar Pradesh, India Idemia Syscom Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are hiring for "Senior IT System Administrator" role based at NSEZ, Noida. Candidate must be proficient in both System and Network Administration.Roles & ResponsibilitiesDesign/capacity planning/ Implementation /Administration and support of Virtual Environment on VM platform.Designing and implementing new network solutions and/or improving the efficiency...
-
Senior z/OS Administrator
1 week ago
Noida, Uttar Pradesh, India TECEZE Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title:Senior z/OS AdministratorExperience Required:8–10 yearsJob Summary:We are seeking an experienced z/OS Administrator to manage, maintain, and optimize our IBM mainframe environment. The role involves ensuring system availability, performance tuning, security management, and providing technical support for business-critical applications running on...
-
Administrative Executive
6 days ago
Noida, Uttar Pradesh, India Super Scholar Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Summary:We are looking for a dynamic Administrative Executive with strong communication skills and at least 1 year of experience to support daily office operations. The role requires organizational ability, attention to detail, and a proactive approach to ensure smooth functioning of administrative activities.Key Responsibilities:Handle day-to-day office...
-
Senior SAP Basis Administrator
1 week ago
Noida, Uttar Pradesh, India Coforge Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Solution Architect - SAP Basis AdministratorLocation: NoidaExperience: YearsEmployment Type: Full-TimeJoining: Immediate joinersKey Skills : SAP Basis, S4HANA, SAP RISE, SAP Cloud SolutionsJob OverviewWe are looking for a highly experienced Senior SAP Basis Administrator to manage and optimize our complex SAP RISE implementation landscape. The...
-
Administrative Assistant
2 weeks ago
Noida, Uttar Pradesh, India TriChambers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are recruiting for our client, a textile manufacturing and exports company with offices in Bhadohi, Jaipur, and Noida. This position will be based out of the Noida office, with frequent travel to the above-mentioned locations.As anAdministrative Assistant, you will work closely with the company's head and aid them in the coordination, communication, and...
-
Sr. Manager Administration
3 days ago
Greater Noida, Uttar Pradesh, India Saveer Biotech Limited Full time ₹ 3,60,000 - ₹ 6,00,000 per yearJob Description for Sr. Manager AdminResponsibilities:· Manage overall office administration and facility management.· Support senior managers and executives with daily clerical tasks.· Supervise admin staff and ensure smooth day-to-day operations.· Make travel arrangements and reservations for senior managers.· Schedule appointments and update...