SAP MDG AMS Support Engineer

5 days ago

Greater Bengaluru Area, India Mastech Digital Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Position:
SAP MDG AMS Support Engineer

Location:
Bangalore(Fully onsite)

Duration:
Full time

Notice period:
Immediate joiner/ Serving notice with less than 60 days/ Notice is less than 30 days

Position Summary:

We are looking for a detail-oriented and responsive
SAP MDG AMS Support Consultant
to support ongoing operations for an existing SAP Master Data Governance (MDG) implementation. This role will focus on providing day-to-day support across
Material Master
,
Business Partner – Customer
,
Business Partner – Supplier
, and
Finance
domains. The ideal candidate will be responsible for resolving support tickets, addressing user queries, and ensuring the stability and reliability of the MDG environment.

Key Responsibilities:

  • Monitor and manage
    AMS support tickets
    related to SAP MDG across Material, Business Partner (Customer & Supplier), and Finance domains.
  • Monitor and
    address integration failures
    like iDoc failures in the data replication from MDG to S4 or the connector between Ariba and MDG
  • Analyze and resolve
    defects
    , configuration issues, and data inconsistencies in a timely and efficient manner.
  • Respond to
    business user queries
    regarding system behavior, data flow, and governance rules.
  • Collaborate with functional and technical teams to troubleshoot and resolve complex issues.
  • Document issue resolutions, root cause analyses, and provide knowledge transfer to operational teams.
  • Participate in
    functional testing
    of defect fixes and minor enhancements to ensure system integrity.
  • Support change management processes by validating fixes in development and quality environments before production deployment.
  • Maintain a strong understanding of
    MDG data models
    , workflows, and Data replication (DRF) with SAP S4 ERP system.

Required Qualifications:

  • 3+ years of experience supporting
    SAP MDG
    in an AMS or production support role.
  • Experience with one or more of the data domains within MDG -
    Material Master
    ,
    Business Partner (Customer & Supplier)
    or
    Finance
    domains.
  • Experience with
    issue resolution
    ,
    ticket management tools
    , and
    functional testing
    .
  • Strong understanding of
    data governance principles
    , MDG workflows, and UI behavior.
  • Ability to communicate effectively with business users and technical teams.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

  • Experience in the
    Medical Devices or Life Sciences
    industry.
  • Familiarity with
    SAP S/4HANA
    ,
    BRF+
    , and
    Web Dynpro
    .
  • Exposure to
    regulated environments
    (e.g., GxP compliance).
  • SAP MDG certification is a plus.

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