
Openings For BPO International Voice Process- Sal Upto-4.9 To 5LPA
7 hours ago
Join a global leader in technology and business solutions, and become a part of our International Voice Support team.
You'll interact with clients across the globe, provide exceptional customer service, and resolve queries with professionalism and empathy.
FRESHERS: 25K + INCENTIVES EXP: UPTO 4.9 LPA( 30% HIKE ON YOUR CURRENT CTC) + INCENTIVES BOTH WAYS CAB PROVIDED UPTO THE RADIUS OF 25KMSIf interested:
SKILLS REQUIRED:
- Proficiency in handling international voice processes
- Basic understanding of customer service tools and CRM systems
- Ability to follow process workflows and escalation procedures
- Basic troubleshooting skills for products, services, or applications
Communication Skills
- Excellent verbal communication in English (mandatory)
- Neutral or global accent preferred
- Active listening and empathy to handle diverse customers
- Ability to convey information clearly and professionally
Soft Skills
- Strong customer service orientation
- Problem-solving and analytical thinking
- Patience and emotional intelligence for handling challenging queries
- Adaptability to work in dynamic environments
- Team player with collaborative mindset
Additional Requirements
- Willingness to work in 24/7 rotational shifts, including night shifts
- Ability to multitask and handle high call volumes
- Basic knowledge of MS Office and typing proficiency
- Prior experience in BPO / international voice process
Role & responsibilities
- Handle inbound and outbound international customer calls.
- Provide accurate information and resolve client queries efficiently.
- Ensure high-quality customer experiences through effective communication.
- Collaborate with internal teams to escalate and resolve issues when needed.
Preferred candidate profile:Excellent verbal communication in English (mandatory) Willingness to work in 24/7 rotational shifts, including night shifts
- Ability to multitask and handle high call volumes
- Basic knowledge of MS Office and typing proficiency
- Prior experience in BPO / international voice process is a plus.
WHY JOIN US?
- Opportunity to work with global clients.
- World-class training and upskilling programs.
- Inclusive, diverse, and supportive work culture.
- Attractive salary with performance-based incentives.
- Both ways cab.
Salary & Benefits
- Competitive CTC based on experience.
- Performance bonuses and night-shift allowances.
- Health insurance and other employee benefits.
Apply Now and Take the First Step Towards a Global Career
For More Details
Call HR SK Anisul / or visit Our Website Which is to explore other open positions with us
****PLEASE DO REFER YOUR FRIENDS****
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