Openings For BPO International Voice Process- Sal Upto-4.9 To 5LPA

2 days ago

Bengaluru, Karnataka, India JobShop Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Join a global leader in technology and business solutions, and become a part of our International Voice Support team.

You'll interact with clients across the globe, provide exceptional customer service, and resolve queries with professionalism and empathy.

FRESHERS: 25K + INCENTIVES EXP: UPTO 4.9 LPA( 30% HIKE ON YOUR CURRENT CTC) + INCENTIVES BOTH WAYS CAB PROVIDED UPTO THE RADIUS OF 25KMSIf interested:

SKILLS REQUIRED:

  • Proficiency in handling international voice processes
  • Basic understanding of customer service tools and CRM systems
  • Ability to follow process workflows and escalation procedures
  • Basic troubleshooting skills for products, services, or applications

Communication Skills

  • Excellent verbal communication in English (mandatory)
  • Neutral or global accent preferred
  • Active listening and empathy to handle diverse customers
  • Ability to convey information clearly and professionally

Soft Skills

  • Strong customer service orientation
  • Problem-solving and analytical thinking
  • Patience and emotional intelligence for handling challenging queries
  • Adaptability to work in dynamic environments
  • Team player with collaborative mindset

Additional Requirements

  • Willingness to work in 24/7 rotational shifts, including night shifts
  • Ability to multitask and handle high call volumes
  • Basic knowledge of MS Office and typing proficiency
  • Prior experience in BPO / international voice process

Role & responsibilities

  • Handle inbound and outbound international customer calls.
  • Provide accurate information and resolve client queries efficiently.
  • Ensure high-quality customer experiences through effective communication.
  • Collaborate with internal teams to escalate and resolve issues when needed.

Preferred candidate profile:Excellent verbal communication in English (mandatory) Willingness to work in 24/7 rotational shifts, including night shifts

  • Ability to multitask and handle high call volumes
  • Basic knowledge of MS Office and typing proficiency
  • Prior experience in BPO / international voice process is a plus.

WHY JOIN US?

  • Opportunity to work with global clients.
  • World-class training and upskilling programs.
  • Inclusive, diverse, and supportive work culture.
  • Attractive salary with performance-based incentives.
  • Both ways cab.

Salary & Benefits

  • Competitive CTC based on experience.
  • Performance bonuses and night-shift allowances.
  • Health insurance and other employee benefits.

Apply Now and Take the First Step Towards a Global Career

For More Details

Call HR SK Anisul / or visit Our Website Which is to explore other open positions with us

****PLEASE DO REFER YOUR FRIENDS****

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