Senior CloudOps Engineer

About Aeris Communications Inc.

For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today's connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth.

Key Responsibilities

Cloud Infrastructure Management

• Access Control: Implementing Cloud IAM, service accounts, and roles with the principle of least privilege.
• Resource Management: Effectively managing projects, quotas, and policies.
• Cloud Costs Management: Setting budget alerts and conducting cost analysis and reporting.
• Periodic Audit: Performing regular audits to ensure compliance and optimize performance.

Security and Compliance

• Security Strategy: Implementing and monitoring a comprehensive security strategy.
• Alert and Threat Management: Overseeing Cloud Security Tools and managing the Threat Detection Dashboard.
• Risk Assessment: Conducting threat models and risk assessments for cloud environments.
• Security Testing: Supporting security testing, including penetration testing and code analysis, and implementing corrective measures.
• Impact Analysis: Evaluating business impacts from security threats and vulnerabilities, communicating risks, and collaborating on security initiatives.

Cloud Operations

• Automation and Scripting: Developing and maintaining automation scripts using tools like Terraform, Ansible, and custom scripts for provisioning and managing Cloud resources; implementing Infrastructure as Code (IaC) to automate deployment and configuration processes.
• Monitoring and Logging: Setting up and configuring tools such as Cloud Native Monitoring Tools, Prometheus, and Grafana for monitoring, logging, and alerting; creating dashboards and reports to analyze system performance and resource utilization.
• Incident Management and Troubleshooting: Responding to and resolving cloud infrastructure incidents; conducting root cause analysis and implementing corrective measures to prevent future incidents.
• Collaboration and Support: Working closely with development, operations, and DevOps/SRE teams to provide cloud support and guidance; participating in on-call rotations for 24/7 critical infrastructure support.
• Documentation and Training: Creating and maintaining comprehensive documentation for cloud infrastructure, processes, and procedures; providing training to team members on Cloud best practices and service usage.

Additionally, it emphasizes understanding:

• Networking Principles and Protocols: Including IP subnetting, routing, firewall rules, and various cloud services such as virtual private cloud, load balancers, cloud DNS, and cloud CDN.
• Knowledge Expansion: Continuously updating knowledge on cloud PaaS components.
• Proof of Concepts: Delivering demonstrations for new cloud solutions.
• Hybrid Cloud: Managing integration across multiple platforms like GCP, on-premises systems, AWS, and Azure.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 10+ years of experience in IT infrastructure, with at least 5+ years in a CloudOps role.
• Proven experience with Cloud (GCP/AWS/Azure) in a production environment.
• Strong background in cloud operations, infrastructure management, and automation.

Preferred Requirements

• Google Cloud Professional certifications (e.g., Google Cloud Professional Cloud Architect, Google Cloud Professional DevOps Engineer).
• Experience with DevOps practices and CI/CD pipelines.
• Knowledge of security best practices and compliance standards.
• Familiarity with other cloud platforms such as AWS or Azure.

Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.

Aeris walks the walk on diversity. We're a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that's by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.